Offer summary

Qualifications:

B.S. in Mechanical Engineering, Computer Science, Robotics, or a related field, or equivalent professional experience., Professional experience in a customer-facing engineering role., Strong engineering acumen with the ability to partner with technical teams., Excellent verbal and written communication skills to explain complex concepts..

Key responsibilities:

Engage with customers to ensure success of their use cases built on Zoo’s APIs.

Build interactive customer demonstrations to educate potential clients during the sales cycle.

Collect requirements and provide guidance on applying Zoo products to achieve business goals.

Partner with sales to close new enterprise customers and assist in executing proof-of-concept projects.

Job description

About Us

We're on a mission to revolutionize the CAD industry by developing the world's most advanced hardware design infrastructure and tools. Mechanical CAD is in the dark ages, and hardware demands have outpaced today’s hardware design infrastructure. The industry is due for a refresh, and we're laying the foundation for a modern hardware design toolkit so that you can create new design tools never before possible.

We are headquartered in Los Angeles, CA with both a local and remote, globally-distributed team. We were founded and incubated by Embedded Ventures in 2021.

About You

We’re looking for curious, innovative, and ambitious self-starters to join our lean and growing team to help us bring our mission to life. We think you’ll thrive on our team if you’re:

Excited about making an impact on the ground floor of something big!
Curious at your core, with an eagerness to learn and do things differently
Customer-focused, always thinking about ways to improve the user experience
Able to operate autonomously and work asynchronously, while also being an effective team player

About The Role

We’re looking for a Solutions Engineer to partner with our sales team and prospective customers on how Zoo can best address their use cases and technical requirements. We believe in a world full of modern software tools for hardware design that allow anyone to develop solutions on top of our infrastructure. You will be responsible for proactively pushing deals forward by overcoming technical objections and positioning Zoo solutions that align with customer objectives. You will ensure a successful transition to the post-sale stage of the customer lifecycle, and partner with customer teams and internal teams to drive adoption of new products by existing customers. You will be expected to have significant knowledge of the hardware design ecosystem, software development, and a deep understanding of how customers can best utilize Zoo’s products.

What You’ll Do

Engage with Zoo customers and guarantee success of their specific use cases built on top of Zoo’s APIs
Build highly interactive and engaging customer demonstrations in order to educate potential customers and share best practices on integration throughout the sales cycle
Collect requirements, and provide guidance and best practices to apply Zoo products and technologies to achieve customers' business goals
Partner with our team to translate prospect feedback into meaningful product insights
Work closely with sales to jointly close new enterprise customers
Guide new Zoo enterprise customers, helping them execute impactful proof-of-concept projects with a focus on revealing ROI-driven results
Assist sales as the technical expert to close deeper commercial production deals after a proof-of-concept concludes

What You’ll Need

B.S. in Mechanical Engineering, Computer Science, Robotics, or a related field, or equivalent professional experience
Professional experience in a customer-facing engineering role
Experience selling to large enterprise customers with a proven ability to gain a deep understanding of their requirements and processes in order to drive sales
Strong engineering acumen with a proven ability to partner with highly technical teams
Executive presence and engagement skills with an ability to establish strong relationships with key stakeholders
Strong verbal and written communication skills with an ability to explain complex technical concepts to both technical and non-technical stakeholders

Nice to Have

Background in mechanical and/or software engineering
Familiarity with CAD
Familiarity with Hubspot

What We Offer

Competitive compensation & equity packages
Medical, Dental, and Vision coverage for you and your dependents
6% 401K match (for US-based employees)
Flexible vacation policy (for US-based employees)
Home office stipend & wifi reimbursement to set you up for success working remotely
Pet insurance reimbursement for your animal friends

Zoo is proud to be an equal opportunity employer. We’re committed to equal employment opportunity for all, regardless of background, identity, or status.

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