Offer summary

Qualifications:

Strong persuasive and results-driven mindset., Excellent verbal, written, and interpersonal skills., Proficiency with the Five9 Dialer and email management., A minimum 80 Mbps internet speed connection is a must..

Key responsibilities:

Set firm appointments for potential patients and drive attendance to scheduled appointments.

Contact potential patients via telephone and text, responding promptly to inquiries.

Utilize call scripts and rebuttals to overcome objections effectively.

Collaborate and communicate effectively with the team to ensure high-quality customer service.

Job description

As an Acquisition Engagement Specialist, you will play a crucial role in ensuring a high level of quality care and customer service. Your primary responsibility is to set firm appointments for potential patients, driving a high number of them to attend their scheduled appointments.

This involves contacting potential patients via telephone, text and responding promptly to their questions and inquiries with top-notch verbal, written, and interpersonal skills. You must demonstrate a comprehensive. Understanding of customer service and appointment setting, including overcoming objections using call scripting and rebuttals.

Requirements

With a deep background in a remote setup of work similar to freelancing as an independent contractor (deep understanding of the pros & cons involved in this industry).
Strong persuasive and results-driven mindset.
Excellent verbal, written, and interpersonal skills.
Ability to master and effectively use call scripts and rebuttals.
Proficiency with the Five9 Dialer and email management.
Strong organizational skills and attention to detail.
Ability to work collaboratively and communicate effectively with the team.
Commitment to providing high-quality customer service and patient care.
A minimum 80 Mbps internet speed connection is a must.

Benefits