Offer summary

Qualifications:

Proven track record in driving growth with logistics providers such as 3PLs and freight forwarders., Experience in logistics, supply chain technology, TMS, SaaS, or FinTech., Strong customer experience focus with the ability to drive value-based growth., Fluency in English and business-level Spanish is required..

Key responsabilities:

Identify, pursue, and close opportunities with current and prospective customers in the Miami area.

Manage the customer journey from lead generation to onboarding, ensuring accurate tracking in Salesforce.

Build and maintain relationships with key decision-makers and stakeholders.

Conduct regular customer business reviews to enhance customer experiences.

Job description

Account Executive, Miami

Secure, flexible, and fast cargo payments, pickups, and doc management.

At CargoSprint, we are innovating at the intersection of logistics, payments, and appointments to create seamless solutions for our customers. You will have the opportunity work with the best customers in the logistics industry, a talented, driven and passionate team, and help shape the future of logistics.

If you think we are a great mutual fit, we want hear from you!

About The Role

This role is based in Miami and you will spend significant in-person time with customers, stakeholders and prospects around the greater Miami area. The role involves developing a deep understanding of customer needs, effectively communicating the value of our SaaS solutions, and building long-term relationships with customers. The Account Executive will work closely with the Vice President of Sales, Director of National Accounts, Marketing and Product teams to achieve targets and contribute to CargoSprint’s success.

What You'll Do

Drive growth by identifying, pursuing, and closing opportunities with current and prospective customers within the assigned territory (core of Miami and surrounding areas).
Manage the entire customer journey from lead generation to onboard (and beyond), ensuring accurate and up-to-date tracking of all activities and opportunities in the CRM (Salesforce) system.
Build and maintain strong, long-lasting relationships with key decision-makers and stakeholders at prospective and existing customers.
Act as a trusted advisor, providing insights and recommendations to help customers achieve their business objectives using our product solutions.
Ensure a smooth handoff to the customer success team for onboarding, implementation, and long-term customer success.
Hold regular monthly customer business reviews using data and deep expertise to improve customer experiences.

Qualifications

Proven track record of driving large scale growth with 3PLs, freight forwarders, NVOCC, Ocean Liners, Airlines, GHAs, and logistics providers. Deep regional knowledge of airports, seaports, local leaders and influencers.
Experience in logistics and/or supply chain technology, TMS, SaaS, and/or FinTech.
Intense obsession with customer experience and proven ability to drive value-based growth while also helping shape internal roadmap through deep customer insights. Strong use of CRM (ideally Salesforce) and data analytics tools to make data driven decisions for customers and the organization.
Language: English fluency (must), business level Spanish (must )

You can find the original post in https://ats.rippling.com/es-419/cargosprint/jobs/37ef4dc9-94f9-4520-96fd-3061f00a0660

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