Offer summary

Qualifications:

High school diploma or equivalent required., 2 years of experience in inside sales, customer service, or business development preferred., Excellent written and verbal communication skills are essential., Strong problem-solving abilities and a customer-focused mindset are necessary..

Key responsibilities:

Handle inbound enquiries from potential and existing customers via calls, emails, and chats.

Qualify leads by understanding customer needs and guiding them through the sales process.

Present products and services, providing accurate information and highlighting benefits.

Manage CRM by recording and updating all customer interactions for accurate data tracking.

Job description

Inside Sales Representative (Remote)

IWG currently has several openings for Inside Sales Representatives working within our Global Sales Teams. The key purpose of this role is to handle incoming and outcoming calls, chats or emails to present our products, workspaces, and services to our new and existing customers to help them find the right solution for their business.  

Key Responsibilities

Handle inbound enquiries: respond to incoming enquiries, calls, e-mails and chats from potential and existing customers
Qualification of leads: understand the customer needs and guide them through the sales process
Presenting our products and services: provide accurate information about our products and services and highlight the benefits for the customer
CRM management: Record and update all customer interactions in our CRM system to ensure accurate data tracking
Customer feedback: gather feedback to help improve our products, services, sales collateral and overall sales process

What You’ll Bring

We’re seeking dynamic individuals who thrive in a fast-paced, results-driven environment. The ideal candidate will have:

Education: High school diploma or equivalent

Experience: 2 years of experience in an inside sales, customer service or business development role preferred

Skills

Excellent written and verbal communication skills
Strong listening and problem-solving abilities
Eagerness to learn and develop yourself
Confidence and experience with computer technology, RM systems (Microsoft Dynamics) and basic office software will be used daily.
Customer-focused mindset and a goal-oriented approach
Ability to multitask and prioritize in a fast-pacing environment

Why Join us?

We offer a rewarding and supportive environment where you can thrive. Here’s what you can look forward to:

Attractive Commission Plan: Enjoy a competitive commission structure that rewards your hard work and success.
Flexible Remote Work Model: Benefit from the flexibility of working from home.
Comprehensive Training: Receive 3 weeks of in-depth product and sales training, guided by our experienced sales coach, to set you up for success.
Multinational and Diverse Environment: Join a dynamic team in a global setting, where diversity and inclusion are celebrated.
Career Growth Opportunities: Explore a range of career advancement possibilities within a global company boasting 3,500 locations across 120 countries.

About IWG?

For over35 years, IWG has been leading the way in flexible workspaces, transforming how people work around the world. With more than 5,500 locations in 120+ countries, we support millions of professionals daily, offering adaptable solutions that cater to businesses of all sizes. Our well-known brands—including Regus, Spaces, HQ and Signature provide innovative, tech-driven work environments, from local hubs and regional offices to virtual support services.

Our diverse clientele ranges from dynamic startups to major corporations like Google and HSBC, all benefiting from our flexible, sustainable work solutions. With a robust 30% annual growth rate and plans to expand to over 30,000 locations in the next decade, IWG is pioneering the future of work, shaping the next generation of workspaces to meet evolving global needs.

Ready to make an impact? Apply today and join a global company that’s shaping the future of work!

Visit us at www.iwgplc.com to learn more about our mission and vision.

Required profile