Offer summary

Qualifications:

7-10 years of experience in advertising, agency, or publisher-direct roles., Strong background in post-sale client success and branded content production., Proficiency in project management software like Monday.com, and familiarity with Keynote and Excel., Excellent organizational skills and attention to detail. .

Key responsabilities:

Serve as the primary contact for clients post-sale, ensuring campaign expectations are met.

Oversee the production of media and custom content campaigns, coordinating with internal teams and third-party vendors.

Create and maintain program documentation, including kick-off agendas and campaign trackers.

Analyze campaign performance metrics and provide optimization recommendations, collaborating with the Reporting & Insights Team.

Job description

Bustle Digital Group is seeking a Consultant, Senior Director, Account Manager for our Client Experience team, on a contract basis, to cover a maternity leave beginning the end of May, running through the end of Q3, 2025. This consultant will be client-facing and will be responsible for executing post-sale production for robust media & custom content campaigns for the East Coast and Midwest region. This consultant is ultimately responsible for orchestrating internal resources to ensure campaign expectations and contractual obligations are met as well as acting as a customer advocate and liaising between teams.

This is an independent contractor (1099) engagement. The ideal consultant brings a strong background in post-sale client success, branded content production, and media execution—able to step in and own the business for the duration of the engagement.

Time Commitment: 4 days/ week (Tuesday–Friday preferred)

Location: Remote (EST hours required; w/ access to NYC office)

Scope of Work

Provide best-in-class service by producing active programs independently, overseeing multiple elements, and acting as the primary contact for clients post-sale

Understand all sold campaign elements & strategies to deliver on client campaign objectives

Responsible for creating and maintaining all program documentation during post-sale (including client kick-off call agendas, sold scope-of-work documents, and additional campaign trackers)

Coordinate with third-party vendors to design rich media ad units and assemble relevant decks such as screenshots when a campaign goes live

Collaborate with the Ad Ops team to monitor creative implementation, tag delivery, QA-ing of media, execution and delivery, and ensuring KPIs are achieved and optimized from a media standpoint.

Work closely with internal BDG Creative Studio teams to execute a variety of custom content deliverables including custom articles, social media posts, Instagram stories, influencer activations, video and photo shoots to name a few.

Use project management software (Monday.com) to manage branded content projects & deliverables - ensuring all deliverables stay on schedule

Partner with Distribution Marketing team to execute content distribution plans and manage performance via key social platforms

Partner with Reporting & Insights Team to analyze campaign performance metrics, provide real-time optimization recommendations, and create end-of-campaign recap decks

Consultant Profile

7-10 years advertising, agency, and/or publisher-direct experience

Available to work EST hours + 4x days per week

Strong track record in client service

Branded content (e.g., video, articles, social, influencer, events) and media execution experience is essential

Strong attention to detail

Highly organized and the ability to multitask

Preferred: Proficiency with Keynote, Excel, Google, Monday.com

BDG is one of today’s leading global media companies with a portfolio of distinct digital and experiential brands that are shaping culture through its authentic and trusted storytelling. Audiences turn to our brands to hear from a set of diverse voices around the interests of engaging the next generation. Founded in 2013, the Company reaches over 223 million readers and social fans and serves hundreds of the world's largest advertisers.

Required profile