Senior Solutions Sales Engineer- Enterprise, Mexico City- LATAM

The Global Presales team

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

The Senior Solutions Sales Engineer, Enterprise - LATAM- Mexico City Opportunity

Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using demos, presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, conduct technical proof-of-concept evaluations, and educate customers (everyone from developers to product managers to C-level executives) on the best cloud security and identity technology in the market. 

Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. Solutions Engineers have the rare combination of technical savviness and business insight.  

As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform.

What you’ll be doing

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Prepare and deliver demos to showcase how the Okta platform meets customers’ business needs and use cases
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed.  This requires the ability to instruct customers in coding their web and mobile applications to integrate with Okta’s Auth0 platform.
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Author concise written documentation for RFPs, security questionnaires, product use case blogs, etc.
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• 5+ years pre-sales engineering experience
• Fluent in English and Spanish (Portuguese also is a big plus)
• Preferred: Background in Identity/Security
• Ability to travel inside and outside the USA to Latin American countries freely
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard
• Hands-on coding experience in one or more of the following areas: web development (JavaScript, HTML, frontend frameworks), mobile development (iOS, Android), backend development (Java, C#, Node.js, Python, PHP, Ruby)
• Experience with at least one standard network security protocol (eg. OAuth, SAML, LDAP)
• An understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Confidence dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Typically 20-30% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field OR  3+ years experience as a software developer

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