Offer summary

Qualifications:

Bachelor’s degree or equivalent work experience., Minimum of 2 years of experience in billing, IT, or a technical role., Proficient in technical analysis and strong quantitative skills., Native or fully fluent in English..

Key responsabilities:

Manage multiple ongoing vendor integrations for customers, ensuring successful data exchange.

Communicate and follow up frequently with vendors to ensure smooth integration processes.

Monitor integration processes, troubleshooting and resolving issues.

Maintain documentation of integrations, progress, and issues.

Job description

This is a remote position.

At Softgic, we work with the most creative individuals, those who build and love what they do, with a 100% attitude, because that’s our #Cooltura. Join our mission to make life easier with technology and be part of our team as an EDI Analyst.

Compensation:

USD 1.2K - 1.8K/month.

Location:

Remote (anywhere).

Mission of Softgic:

In Softgic S.A.S. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy:

Deliver quality products and services.
Achieve the satisfaction of our internal and external clients.
Encourage in our team the importance of training to grow professionally and personally through development plans.
Comply with the applicable legal and regulatory requirements.
Promote continuous improvement of the quality management system.

What makes you a strong candidate:

You have 2+ years of experience in Billing.
You are proficient in technical analysis.
English - Native or fully fluent.

Responsibilities and more:

Job description:

The EDI Analyst will play a key role in managing and supporting electronic data interchange connections, including invoices, orders, and price lists. This role involves communicating with vendors, submitting requests, setting up and maintaining electronic data connections, identifying potential issues, and ensuring that customer requests are completed with high quality and within the expected timeframe. The EDI Analyst will be responsible for managing the end-to-end implementation process for both new and existing customers.

Responsibilities:

Manage multiple ongoing vendor integrations for customers, ensuring successful data exchange.
Communicate and follow up frequently with vendors to ensure smooth integration processes.
Ensure timelines and expectations are met with internal requesters and vendors.
Monitor integration processes, troubleshooting and resolving issues.
Maintain documentation of integrations, progress, and issues.
Follow internal processes using tools like HubSpot for tracking.
Continuously improve processes based on feedback from teams and vendors.