Offer summary

Qualifications:

At least 3 years of experience as a UX tester/Analyst., Thorough understanding of UX design and information architecture., Creative, tech-savvy, and passionate about UX and quality., Strong collaboration and communication skills to work effectively with cross-functional teams..

Key responsabilities:

Conduct regular testing for user experience and report findings to Product and QA teams.

Identify defects and propose improvements based on user interactions.

Collaborate with stakeholders to enhance user journey and develop better features.

Analyze task success rates and user error rates to improve performance.

Job description

As a UX Analyst in LegalMatch Philippines, your job is to help the company deliver better products by conducting regular evaluation and testing of our software from an end-user perspective. Your output will contribute towards improving existing features and developing new feature ideas for potential implementation.

Responsibilities:

Understanding how end users are interacting with our various products and use this knowledge along with your user testing and usability experience to question and identify defects and improvements
Conducting regular testing for user experience, ensuring that users are learning and using our interfaces more quickly and effortlessly; reporting test findings to Product and QA teams
Looking into various blockers for conversion and propose improvements
Working with other analysts in the company to determine baseline for task success rate, time on task, user error rate, and others; conduct analysis and testing in order to help us improve performance based on these measures
Ensure user journey meets business & customer standards, highlighting issues or improvements during requirements / testing phases  
Work collaboratively with various stakeholders to meet the needs of customers, contributing domain knowledge and ideas that will help us develop better features for LegalMatch customers.

Requirements

At least 3 years of experience as a UX tester/Analyst.
Creative and tech savvy
With thorough understanding of UX design, information architecture, and testing for conversion; a background in design thinking will be great
Passionate about UX and quality
Proactive and a great communicator

Our ideal candidate possesses the following traits:

proactive, adaptable, and flexible 
highly professional 
has the willingness to go the extra mile to achieve desired outcomes 
with strong collaboration and communication skills to work effectively with cross-functional teams 
with strong problem-solving skills  
committed to continuous improvements and willing to experiment with new approaches and techniques to work processes

Required profile