Sales Development Representative

Purpose of Role

The purpose of the Sales Development Representative (SDR) role is to research and identify potential customers in the Logistic Solution & Supply Chain field. The SDR will identify sales opportunities through inbound lead follow-ups and outbound cold calls and emails. This role is responsible for understanding customer requirements and the supply chain/logistic and core solutions offered.

Areas of Accountabilities

Sales Sourcing

• Source new sales opportunities with potential customers via phone, email, and social media to introduce Rehrig Pacific’s innovative Supply Chain solutions.
• Schedule qualified leads and appointments for Territory Sales Managers documenting in CRM (salesforce).
• Achieve weekly and monthly targets for leads and appointments set by leadership team.
• Develop and execute targeted outreach campaigns to engage potential customers in collaboration with Marketing and sales managers.
• Track and manage lead pipeline to ensure consistent flow of opportunities.
• Utilize data analytics to identify high-potential leads and optimize outreach strategies.
• Data Management and Reporting: Generate regular reports on outreach activities, lead conversion rates, and sales pipeline status. Provide insights and recommendations for improvement.

Internal Process Improvement

• Communicate customer feedback to internal stakeholders on Supply Chain team through weekly meetings.
• Qualify leads by understanding customer needs and challenges.
• Maintain accurate records of all activities in Salesforce.
• Provide customer feedback to marketing, leadership, and sales teams to improve lead generation strategies and sales processes.
• Collaborate with marketing to develop content and resources for effective lead nurturing.
• Continuously update and refine outreach scripts and email templates based on customer interactions and feedback.

Self-Development and Growth

• Engage in ongoing sales development training and development programs to enhance sales skills and product knowledge to further develop into a territory sales manager.
• Attend industry events and trade shows to network and stay informed about market developments.
• Learn Rehrig Pacific’s 4 pillar portfolio. Core, Services, Material Handling and Technology offerings.
• Technology Utilization: Stay updated with the latest sales tools and technologies to enhance productivity and efficiency. Suggest new tools and technologies that could benefit the SDR team.

Knowledge, Skills, and Experience

• Bachelor’s degree required. Preferred in business administration, marketing, supply chain or manufacturing.
• Strong ability to prospect and make cold calls.
• Excellent communication and interpersonal skills.
• Highly motivated and results driven.
• Ability to work in a fast-paced and dynamic environment.
• Knowledge of our industry and products.
• Familiarity with prospecting tools i.e., zoom navigator, etc.
• Familiarity with CRM systems and sales tools such as Salesforce.
• 25% travelling by airplane to participate in Trade Shows, Customer Visits, and internal Company Gatherings