Regional Sales Manager

Department: Sales

Location: APAC-Singapore

Description

REGIONAL SALES MANAGER – SINGAPORE

Core Responsibilities

Accountable for achieving AOP specifically CCA/GR/NR targets, ASP, doctor recruitment and other MBO in the assigned country by;

• Developing annual sales plans and objectives, communicating the specific deliverables, and overseeing the execution by direct or distributor teams.
• Establishing sales targets for team/distributor(s), providing accurate sales forecast, and analyzing sales performance to ensure delivery of financial commitments.
• Evaluating market opportunity, customer segmentation, territory assignment and ensuring sales call/coverage through achievement of Insight App adoption metrics.
• Coach direct/distributor(s) teams to develop specific customer plans that expand our provider base and increase utilization rates of existing providers.
• Building strong relationship with DSOs, Key Accounts, KOLs, schools, associations, and industry partners.
• Ensuring sales effectiveness through competency assessment, product training, coaching and developing team's selling skills (GoClear/SMILE methodology) to deliver service and value to the customers/doctors they serve.
• Work closing with marketing teams to plan and develop patient recruitment activities that support practice growth and with clinical teams to support professional development of Invisalign providers.
• Support internal process and operations especially pertaining to quality management systems and internal/external audits as required.
  
  

Responsible for developing the sales function within the assigned countries and leading collaboration with cross functional stakeholders to enable teams to support and delight external customers.

• Maintain a level of expertise in dental, orthodontic and Align product knowledge by keeping abreast with market trends, developments and industry events while closely monitoring competitor activities.
• Conduct regular performance reviews with direct reports, identifying improvement opportunities and co-creating career/personal development goals.
• Develop high potentials and build a talent pipeline to enable succession planning and business continuity.
• Prioritise achievement of all sales force effectiveness metrics by direct sales teams and executional excellence in the areas of sales planning, coverage and effectiveness, sales messaging and ultimately co-creating value driven solution to the customer.
• Provide guidance and support to direct/distributor(s) teams to navigate internal protocols, utilize Align systems/platforms (SFDC, BI, Patient Central) and strengthen collaboration with internal stakeholders.
• Establishing good relationship with internal stakeholders and fostering collaboration among peers to lead cycle planning initiative and engage in productive meetings/dialogue to achieve desired outcomes.
• Championing customer centricity whiles maintaining high ethical standards within the team and always ensuring all company policies, procedures, business ethics and compliance requirements are adhered to.
  
  

Skills Required

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Exceptional interpersonal skills and able to interface effectively with all customer types
• Ability to function effectively in a high performance team
• Demonstrates leadership qualities and a high sense of integrity
• Track record of coaching/developing high performance teams
• Strong sense of responsibility, accountability and urgency
• Strategic thinker, strong analytical and business planning skills but with an emphasis on execution
• Agile, flexible, able to multitask and meet tight timelines
• Excellent written and verbal communication skills for diverse customer audiences
  
  

EDUCATION And/or EXPERIENCE

• A degree in sales, marketing or a related science discipline would be an advantage.
• At least 10 years' sales experience with preferable 5 years in a managerial capacity
• Proven track record of developing high performance sales teams and delivering results in a high growth category
• Medical, orthodontic, and/or dental sales and/or marketing experience preferred
• Technology savvy and proficiency across various software applications is required
  
  

Key Responsibilities

Core Responsibilities

Accountable for achieving AOP specifically CCA/GR/NR targets, ASP, doctor recruitment and other MBO in the assigned country by;

• Developing annual sales plans and objectives, communicating the specific deliverables, and overseeing the execution by direct or distributor teams.
• Establishing sales targets for team/distributor(s), providing accurate sales forecast, and analyzing sales performance to ensure delivery of financial commitments.
• Evaluating market opportunity, customer segmentation, territory assignment and ensuring sales call/coverage through achievement of Insight App adoption metrics.
• Coach direct/distributor(s) teams to develop specific customer plans that expand our provider base and increase utilization rates of existing providers.
• Building strong relationship with DSOs, Key Accounts, KOLs, schools, associations, and industry partners.
• Ensuring sales effectiveness through competency assessment, product training, coaching and developing team's selling skills (GoClear/SMILE methodology) to deliver service and value to the customers/doctors they serve.
• Work closing with marketing teams to plan and develop patient recruitment activities that support practice growth and with clinical teams to support professional development of Invisalign providers.
• Support internal process and operations especially pertaining to quality management systems and internal/external audits as required.
  
  

Responsible for developing the sales function within the assigned countries and leading collaboration with cross functional stakeholders to enable teams to support and delight external customers.

• Maintain a level of expertise in dental, orthodontic and Align product knowledge by keeping abreast with market trends, developments and industry events while closely monitoring competitor activities.
• Conduct regular performance reviews with direct reports, identifying improvement opportunities and co-creating career/personal development goals.
• Develop high potentials and build a talent pipeline to enable succession planning and business continuity.
• Prioritise achievement of all sales force effectiveness metrics by direct sales teams and executional excellence in the areas of sales planning, coverage and effectiveness, sales messaging and ultimately co-creating value driven solution to the customer.
• Provide guidance and support to direct/distributor(s) teams to navigate internal protocols, utilize Align systems/platforms (SFDC, BI, Patient Central) and strengthen collaboration with internal stakeholders.
• Establishing good relationship with internal stakeholders and fostering collaboration among peers to lead cycle planning initiative and engage in productive meetings/dialogue to achieve desired outcomes.
• Championing customer centricity whiles maintaining high ethical standards within the team and always ensuring all company policies, procedures, business ethics and compliance requirements are adhered to.
  
  

Skills, Knowledge & Expertise

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Global Diversity Statement

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

Align Technology is an equal opportunity employer. We are committed to providing equal employment opportunities in all our practices, without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, disability, sexual orientation, gender identity or expression, or any other legally protected category. Applicants must be legally authorized to work in the country for which they are applying, and employment eligibility will be verified as a condition of hire.