Senior Manager, QA Automation

We’re Aspire, a ServiceTitan company 

We're Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US and Canada, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.

What You’ll Do: 

• Lead and mentor a group of Software Engineers in Test (SEiTs) that are designing, building, and maintaining our automated testing frameworks, tools, and processes.

• Be responsible for and lead the architecture of our test frameworks including tool and/or language selection. 

• Oversee our performance testing practice.

• Assist in developing and implementing a strategy to move our test practice to an “automation first” approach. 

• Provide ideas and extend our test frameworks as needed and develop new testing tools.

• Assist in ongoing process improvement efforts to ensure test planning, execution, and reporting methods are effective, efficient, standardized, coordinated, and integrated.

What You’ll Need: 

• 10+ years of hands-on software quality assurance testing experience, preferably with web and mobile applications.

• Previous hands-on experience with Selenium, Playwright, C#, and TypeScript. 

• Previous experience with performance testing using JMeter.

• Able to multi-task, triage issues, react well to changes, and work independently in a fast-paced environment.

• Must be self-motivated and know when to seek guidance; detail orientation is a must.

• Must be able to work with teams across different time zones.

• Experience with managing and mentoring Software Engineers in Test (SEiTs).

• Experience with code deployments and version control systems.

• Experience with creating automation on projects which integrate with third-party APIs.

• Experience with Continuous Integration and familiarity with Continuous Deployment tools such as Bamboo, GitLabs.

• Experience managing in a remote environment is strongly preferred.

• Experience with AI-driven test automation tools is a plus.

Education:

BS in Computer Science or related engineering field preferred. Strong relevant work experience in building automated software testing teams will be considered as well.

Where You’ll Work:

Employees for this position will be remote.

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. 

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. 

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. 

• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $222,700 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.