QA Services Director

Our client is a leading provider of quality assurance (QA) services in the healthcare industry. Our innovative solutions and dedicated team of experts help companies ensure compliance, mitigate risks, and improve the overall quality of their products and services.

They are seeking a highly experienced and dynamic QA Services Director to join their team. As a QA Services Director, you will be responsible for leading our QA department, driving strategic initiatives, and ensuring the delivery of high-quality services to our clients.

Responsibilities

• Develop and execute a strategic vision for the QA department, aligning with the overall business goals of the company.
• Lead and manage a team of QA professionals, providing guidance, expertise, and support.
• Manage and oversee the implementation of QA processes, procedures, and methodologies.
• Collaborate with cross-functional teams to ensure adherence to quality standards throughout the organization.
• Evaluate and enhance existing QA practices and implement new technologies to optimize efficiency and effectiveness.
• Stay updated on industry regulations and standards to ensure compliance and best practices.
• Build and maintain strong relationships with clients, addressing their quality-related concerns and providing proactive solutions.
• Monitor and analyze performance metrics, identifying areas for improvement and implementing continuous quality improvement initiatives.
• Provide training and mentorship to the QA team, fostering professional growth and development.

Requirements

• Bachelor's degree in a relevant field; advanced degree preferred.
• Minimum of 10 years of experience in quality assurance, with at least 5 years in a leadership role.
• Strong knowledge of quality management systems, regulations, and standards in the healthcare industry.
• Proven track record of success in leading and managing QA teams, delivering high-quality services, and driving continuous improvement.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate and influence stakeholders at all levels.
• Strong problem-solving and decision-making abilities, with the capability to analyze complex situations and develop innovative solutions.
• Experience in implementing and utilizing QA tools, methodologies, and technologies.
• Strong leadership and organizational skills, with the ability to prioritize and delegate tasks to meet deadlines.
• Proactive and results-oriented mindset, with a commitment to excellence and continuous learning.