HRIS Application Specialist

At Telstra Health we believe health technology has the potential to be the great enabler for transforming the way healthcare is delivered. With the backing of our parent company Telstra, we’re all about combining technology and innovation to deliver significant, scalable solutions for improving patient and clinician experiences and health outcomes.​

Join us in digitising healthcare!

What’s the opportunity?

The Application Specialist’s primary responsibilities is to develop a deep understanding of the administration and support of Corporate Shared Services Applications, ensuring that all documentation is kept up to date, the maintenance and management of data, answering any queries relating to these applications matters from both internal and external stakeholders.

Please note, this role is a 12 month contract.

About the role:

The Application Specialist role is crucial for ensuring the effective implementation and administration of People & Culture Applications, providing support to key stakeholders, maintaining compliance and ensuring process optimisation. This position requires collaboration with various stakeholders to optimise system functionality and enhance user experience. The key accountabilities and outcomes include:

Implementation and Administration

• Support the implementation, and administration of People & Culture and Shared Services Applications, identifying opportunities for process improvement or improved outcomes for the business.
• Assist in identifying and implementing suitable solutions and enhancements to optimise system functionality.

Employee Support

• Provide level two support to employees on system enquiries and issues.
• Create and maintain all People & Culture Applications documents (e.g. user guides) and provide HRIS training to the P&C team broader Corporate Shared Services, ensuring a positive user experience.

Record Management

• Maintain accurate and up-to-date employee records.
• Ensure compliance with employment laws and regulations, maintaining confidentiality and security of employee information.

Reporting and Insights

• Create dashboards and prepare reports and metrics as needed, ensuring necessary system inputs for valuable workforce insights. Reporting will also feed into Power BI.

Collaboration and Integration

• Collaborate with relevant stakeholders to ensure seamless integration of new systems.
• Work closely with the P&C Shared Services Manager to design the People & Culture Application roadmap.

System Coordination

• Be the subject matter expert (SME) accountable for coordinating HRIS upgrade releases (including testing), system-related issues/escalations, and best practices.
• Submit service requests to Managed Service Providers and Product Vendors when required and manage the resolution

About you:

• Bachelor’s degree in Human Resources, Business Administration, or a related field is desirable
• 2+ years of demonstrated experience in a similar HRIS support role (Oracle experience is an preferred).
• Experience in supporting finance systems and applications
• Prior experience in implementing end-to-end corporate systems and applications.
• Strong organisational, analytical and problem-solving skills with the ability to handle multiple tasks simultaneously.
• Excellent attention to detail and accuracy.
• Strong interpersonal and communication skills, with a customer service-oriented approach.
• Ability to maintain confidentiality and handle sensitive information.
• Ability to collaborate effectively in a team environment.

Why join Telstra Health:

• We believe that flexibility is not a ‘perk’, it’s how we have always worked! We celebrate that flexibility looks different for each of us and support your work-life harmony.
• Join us if you find change, a fast paced environment and even some ambiguity thrilling! Our entrepreneurial spirit and genuine desire to make a difference is one of a kind and the work we do is not only meaningful but also exciting and new!
• Holding on to good talent is important to us. We support our exceptional people forge career paths internally. Our People Leaders are committed to continuously enhancing their team members, celebrating successes and identifying growth opportunities.
• If you want to join the incredible team that is helping to solve some of the biggest challenges faced by the health and aged care sector today, we are the right place for you!

And it doesn’t stop there…

• Avenues for growth and stepping into other roles.
• 30% discount on Telstra services including home broadband and post-paid mobiles.
• Free 24/7 professional and confidential support for you and your family through EAP
• Employee rewards program that includes discounts on shopping, gym memberships, movie tickets, health insurance and more
• Multiple leave options including 16 weeks gender-equal paid parental, family and domestic violence leave, cultural, volunteer, study leave, as well as the option to purchase additional leave.

We are passionate about creating an environment that's inclusive and supportive. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those caring for and living with disability to apply. Even if you don’t check every box above, we encourage you to apply today or get in touch with us on Recruitment@health.telstra.com

Applications will be assessed and shortlisted as they are received so apply today!

We are a Circle Back Initiative Employer. We commit to respond to every applicant, and you will hear back from us soon.