Strong organizational and administrative skills, Experience with marketing data analysis and reporting, Familiarity with CRM systems and Salesforce, Excellent communication and teamwork abilities.
Key responsabilities:
Support onboarding and offboarding processes for members
Conduct performance tracking and provide insights for customer success
Assist in updating marketing materials and managing promotional activities
Coordinate event logistics and manage training administration tasks.
Report This Job
Help us maintain the quality of our job listings. If you find any issues with this job post, please let us know.
Select the reason you're reporting this job:
Founded in 2006, MicroSourcing has pioneered outsourcing services in the Philippines. With over 700+ active clients and 9,000+ staff currently working for organizations worldwide, MicroSourcing has become the trusted outsourcing provider. MicroSourcing's outsourcing business model has helped many businesses reduce costs, improve efficiencies, and grow sustainably.
MicroSourcing is 100% owned by Probe CX, one of Australia’s fastest-growing offshoring solution and customer engagement firms with over 19,000 employees across 5 countries.
We operate within purpose-built Business Process Outsourcing (BPO) hubs, so you get class-A facilities that are strategically located for the best access to Manila’s talent pool. We're backed by our Australian parent company Probe and we're ISO certified: ISO/IEC 27001:2013 (Information Security Management System) and ISO 9001:2015 (Quality Management Systems).
To learn more about what we do, visit: www.microsourcing.com
To join our team, visit: www.microresumes.com
For business tips and insider news, check out MicroSourcing's other corporate channels:
http://www.facebook.com/MicroSourcing
http://www.youtube.com/MicroSourcing
Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role
As a Marketing Administration Assistant, you will:
Member Success Support
Support the Member Services Coordinator in onboarding, offboarding, and customer success tasks.
Conduct weekly advisor reviews, track performance metrics, and share insights.
Provide reporting and data for customer success and coach reviews.
Back up support for onboarding and offboarding
Support large group customer success through reporting metrics to track progress
Marketing Administration
Update landing pages and analyze marketing data.
Support the creation and distribution of EDMs in Salesforce.
Assist the marketing team with promotional activities.
Growth Hub & Special Projects
Provide administrative support for various growth initiatives.
Execute tasks as assigned by the Growth Hub and Special Projects team.
Event Management Administration
Manage invitations, follow-ups, and post-event materials via CRM.
Handle venue bookings, researching, and travel arrangements including flights and accommodation for team members.
Online Training Administration
Register course completions, issue certificates, and track accreditation.
Monitor Continuing Professional Development (CPD) and CPE certifications.
Annual Conference Coordination
Assist with venue selection, budgeting, and event logistics.
Manage invitations, registrations, and event materials.
Oversee conference-related bookings, awards, and post-event documentation.
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
Terms & conditions apply
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.