Enterprise Account Manager, Bilingual - Japanese/English

About The Company

Nexus FrontierTech empowers institutions with financial data processing products through its proprietary generative AI platform that automates data-driven processes, extract valuable insights from unstructured data, and improve decision-making processes. Recognized by Deloitte as one of the Top 50 fastest-growing companies in the UK, Nexus offers financial data processing products through its proprietary generative AI platform that powers modular AI components to automate data-driven processes, extract valuable insights from unstructured data, and improve decision-making processes.

With a global team of more than 50 AI researchers, analysts and business leaders, Nexus envisages a digital world transformation that maximises human potential and sustainable value creation.

LinkedIn: https://www.linkedin.com/company/nexusfrontiertech

Facebook: https://www.facebook.com/NexusFrontierTech/

X: https://x.com/NexusFrontier

About The Role

We are seeking an experienced Enterprise Account Manager, Japanese/English to ensure client satisfaction, drive adoption, and foster long-term relationships with global banks, primarily those with HQ or a strong presence in Japan. This role will focus on helping clients maximize the value of our AI solutions by understanding their challenges and delivering tailored support and solutions. The ideal candidate will have a solid background in customer success, a passion for cutting-edge technology, and proven experience working with remote and diverse global teams.

Responsibilities

• Establish deep connections with C-suite executives and key decision-makers, understanding their unique business challenges and providing tailored solutions.
• Develop and execute comprehensive account plans to exceed revenue targets, identify upselling and cross-selling opportunities, and foster client loyalty.
• Oversee project lifecycles, coordinating with cross-functional teams to ensure timely and successful delivery of projects.
• Act as a trusted advisor, providing ongoing support, troubleshooting issues, and ensuring clients achieve maximum ROI from our AI solutions.
  
  

Requirements

• Minimum 5-10 years of experience as an Account Manager in enterprise software sales, with a demonstrated ability to build and maintain strong client relationships - preferably in the banking or financial services industry.
• Native-level Japanese fluency with good English proficiency in both written and verbal communication.
• Bachelor’s degree or higher in a relevant field.
• Ability to deliver tailored solutions that meet clients' specific business objectives, with a focus on driving results.
• Strong organisational skills and the ability to manage multiple projects simultaneously while prioritising tasks effectively.
• Experience working with technology solutions, particularly in AI, data automation, and cloud computing, is a significant advantage.
• Proven experience working with remote, cross-functional teams and managing client relationships across time zones.
• Strong analytical and problem-solving skills, with the ability to anticipate client needs and proactively address challenges.
  
  

What To Expect From Our Recruitment Experience

• Intro call with Talent Acquisition Partner: an intro call to learn more about the company, culture and ways of working.
• Meet your Team Lead: Gain deeper insights into your future team.
• Meet the Leadership in a Final Meeting: A brief discussion with our LT-team
  
  

Why Join Us?

This is an exciting opportunity to work at the intersection of AI and finance, with a rapidly growing AI tech consultancy that offers innovative solutions to some of the world’s leading banks. You'll join a dynamic, global team and directly impact shaping the future of AI in the banking industry.

If this role excites you, please submit your application through our recruitment system. Further inquiries, please redirect to careers@nexusfrontier.tech