Software Quality Analyst

Overview:

We are seeking a highly skilled Software Quality Analyst (SQA) with a strong practice with manual testing of mobile and web based applications and extensive experience in designing and implementing automation frameworks from the ground up. The ideal candidate will have strong expertise in mobile application automation for both iOS and Android platforms, coupled with secondary proficiency in web automation. This role requires a blend of technical acumen, creativity, and the ability to consider testing from a business analyst's perspective. The SQA will play a pivotal role in ensuring the quality and reliability of our software solutions.

• Execute manual and automated test cases for mobile and web applications
• Identify, document, and manage software defects and issues, collaborating closely with development teams for resolution
• Ensure thorough test coverage and alignment with business requirements and objectives
• Work closely with product managers and business analysts to derive comprehensive testing requirements
• Develop, document, and maintain detailed test cases and test plans reflecting business goals
• Generate and communicate detailed reports on testing activities, results, and quality metrics to stakeholders
• Maintain comprehensive documentation of testing frameworks, processes, and knowledge bases
• Design and implement automation frameworks for mobile applications across iOS and Android platforms
• Establish a scalable and maintainable automation infrastructure for web applications using tools like Selenium or Cypress
• Drive the integration of automated tests into CI/CD pipelines, ensuring smooth and efficient deployment processes
• Participate in code reviews, design discussions, and technical meetings to integrate quality considerations throughout the software development lifecycle
• Champion best practices in software testing and promote continuous improvement in testing processes across the organization

Education & Experience:

• Bachelor’s degree in Computer Science preferred or equivalent industry experience
• Minimum of 4 years of experience working in Agile Scrum or Kanban software development teams, with a strong focus on following Agile principles and best practices
• Proven experience in software quality assurance with a minimum of 2 years focusing on automation framework development from the ground up
• Experience using technologies for detecting and tracking software defects
• Competency in JavaScript programming
• Must have experience with automation testing tools such as Cypress, Nightwatch, or Appium
• Additional preferred experiences:
  • Testing tools: Postman or REST Assured
  • Programming languages/skills: Python, SQL or Chrome Dev Tools
  • IoT or Kiosk
• Software testing certifications (e.g., ISTQB, CSTE) are a bonus

Skills and Abilities:

• Solid understanding of software testing methodologies and best practices
• Team-oriented and possess strong interpersonal communication skills
• Capable of validating mobile and web interfaces, as well as API
• Possess a growth mindset, pursues continuous learning and is self-motivated to solve challenges independently and collaboratively when necessary
• Strong analytical and problem-solving skills with attention to detail
• Work remotely meeting commitments and timelines
• Excellent verbal and written communication skills
• Proficiency in automation tools relevant to mobile and web testing
• Experience with version control systems (e.g., Git) and CI/CD tools (e.g., Circle CI, Jenkins)
• Ability to work collaboratively in a team setting as well as independently
• You are curious about technology and creative in your approach to testing

Travel:

• Ability to travel domestically as needed, no more than 10% of the time

Standard and Physical Requirements:

• Position involves sitting for extended periods, standing, manual dexterity, stooping, bending and minimal lifting