RSM Eastern Canada (English/French)

This is a remote position.

ABOUT ACDI 

ACDI is a rapidly growing Professional Services Company that sells and supports dynamic software and hardware solutions in a distributor-reseller environment. We have channel distribution and development partnerships with many of the largest copier and printer manufacturers worldwide, including Samsung, Xerox, Sharp, Canon, Ricoh, Konica-Minolta, Toshiba, Lexmark and others. Our technology-focused outlook positions us on the leading edge of new and innovative ideas in the print management space.  

As we continually seek to develop progressive new solutions for our partners, we look to hire only the best and brightest. Hard work, commitment and relationships have propelled ACDI to the status as the most respected partner in the dealer channel. If you covet an opportunity to be a part of a company with no limits, then we may be looking for someone like you!

RSMs @ ACDI

The Regional Solutions Manager (RSM) at ACDI is responsible for developing, managing, and growing

dealer expectations and harvesting relationships within their assigned regions (Eastern Canada). RSMs also design and recommend sales programs while setting short- and long-term sales targets. As an RSM we want you to evaluate and implement appropriate new sales techniques, collect relevant competitors' information, and market intelligence to increase your region's sales volume.

You will also be responsible for providing light direction and guidance to other sales personnel. This may include scheduling weekly meetings to leverage within ACDI to achieve revenue targets and sharing your outside knowledge with the internal sales teams. Let’s take on the world of Software Solutions.

It will be of the utmost importance for team members to support ACDI’s mission, vision, and core values and ensure discretion with confidential information. Individuals should practice time management and when necessary, encourage other team members to implement healthy time management behaviors as well. Support of a collaborative work environment including courteous, helpful, and professional behavior is expected at all times. 

RSM EASTERN CANADA RESPONSIBILITIES:  

• Be an account champion, assuring clear and regular communication to key company stakeholders
  

• Develop a deep understanding of the needs of our dealer channel and ACDI’s solutions
  

• Pursue opportunities unique to each assigned account in terms of marketing and operations
  

• Proactively reaching out to key company stakeholders to set up presentations/ meetings
  

• Deep product knowledge of ACDI’s portfolio and providing insight and information to dealers in regards to prospecting and presenting this information to resellers
  

• Strong knowledge of ACDI’s CRM product, Zoho, to effectively manage quotes, orders, and sales pipeline
  

• Coordinate account and business reviews of key metrics and best practices
  

• Onboard new regional accounts
  

• Present information and solutions to representatives of the dealer channel
  

• Work in conjunction with the team members and departments necessary to meet the marketing and training needs of your accounts
  

• Ensure all marketing materials follow the ACDI brand guidelines
  

• Ensure weekly meetings are set up with your counterparts in your region
  

• Grow and nurture relationships through remote communication and travel opportunities 
  

• Track, manage, and monitor incoming leads and prospects 
  

• Contributes to team effort by accomplishing related results as needed
  

• Collaborate with the direct supervisor to develop sales forecasts, set sales targets, and plan sales strategies
  

• Meet or exceed minimum sales target goals designated for the assigned territory 
  

• Foster a positive go-to-market attitude to effectively promote both new and existing products within the portfolio.
  

• This position may include guiding or training other team members
  

• Maintains a complete understanding of and adheres to all ACDI policies, procedures, and processes
  

• Maintain a positive organizational culture while upholding ACDI's mission, vision, and core values
  

EXPERIENCE & EDUCATION REQUIREMENTS 

• Bachelor’s degree in Business Management or other related field from an accredited college
  

required (or 8+ years of experience outlined below in lieu of an accredited degree)

• 5+ years selling or managing national accounts required
  

• 3+ years of selling experience in the copier, printing, and software industries are required
  

• Previous experience with OEMs such as Xerox, KM, Lexmark, Ricoh, or other similar companies is highly preferred 
  

• Professional level fluency in English and French languages (speaking, reading, and writing) 
  

• Strong knowledge of PaperCut and ScanShare is preferred
  

• National Account, Key Account, or Strategic Account experience required
  

• Executive business-to-business experience required
  

• Proficient Microsoft Office Suite skills, sales tools, and software
  

• Familiarity with Google and Zoho applications sets you apart
  

• Strong professional communication skills (via phone, email, and in-person), problem-solving,
  

negotiation skills, technical capacity (tech savvy), project management, and collaboration

• Ability to communicate information in layman’s terms for the purpose of training or rolling out
  

new information

• Excellent organizational skills with an ability to think proactively, anticipate upcoming needs,
  

and prioritize work

PHYSICAL REQUIREMENTS 

• Must be able to stand or sit for prolonged periods of time
  

• Must be able to lift 15 pounds
  

• Must be able to travel up to 25-50% annually and fly on a commercial airliner if needed
  

• May be required to furnish a passport or other identity documents for international travel
  

• Must maintain a business professional, clean, and groomed appearance during client-facing interactions or client visits to our company headquarters
  

SUPERVISORY RESPONSIBILITY 

• This position has no supervisory responsibilities
  

WORK ENVIRONMENT 

• Moderate noise level, remote opportunities available for the right individual
  

• Fast-paced, encouraging, and positive
  

• Employee may be required to furnish adequate internet services, mobile services, and devices necessary to receive business communications on a continual basis
  

OTHER DUTIES 

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.