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Administrative & Chat Support Specialist for a Personal Fitness Trainer (Home Based Part Time)

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong organizational skills and attention to detail., Excellent communication skills, both written and verbal., Proficiency in using digital tools for file management and communication., Experience in customer service or support roles is preferred..

Key responsabilities:

  • Manage emails, calendars, and schedule appointments for daily operations.
  • Organize and update digital files and records efficiently.
  • Respond to customer inquiries via live chat and social media.
  • Track chat conversations for quality assurance and improvement.

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Virtual Coworker Scaleup https://virtualcoworker.com/
201 - 500 Employees
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Job description

  • Manage emails, calendars, and schedule appointments to ensure smooth daily operations.
  • Organize, maintain, and update digital files, records, and documents efficiently.
  • Respond promptly to customer inquiries via live chat, social media, and messaging platforms.
  • Provide accurate information to customers, resolve issues, and escalate complex queries when necessary.
  • Maintain a professional, friendly, and helpful tone in all customer interactions.
  • Track and document chat conversations for quality assurance and continuous improvement.


  • Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Detail Oriented
    • Communication
    • Problem Solving

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