We are a well-funded start-up that has developed and commercialized a first-of-its-kind machine learning-enabled SaaS platform that automates warranty claims processing for franchise automotive dealerships and OEMs. If you have ever wanted to work for an exciting and fast-growing company in the automotive software space then this is the job for you! We are a first-to-market leader experiencing rapid growth and are seeking an experienced Customer Success Specialist.
Why WarrCloud?
At WarrCloud, we’re committed to excellence in customer support and innovation within the automotive industry. We empower our team members to make a meaningful impact on dealership success, supporting personal growth and a collaborative, customer-centric culture.
Top Reasons to Work with Us
What You Will Be Doing
As a Customer Success Specialist (CSS) at WarrCloud, you’ll be a strategic advisor and trusted partner for our dealership clients, helping them unlock the full potential of WarrCloud’s solutions along with improving the dealership operations. You will drive product adoption, customer satisfaction, and long-term loyalty by building strong relationships, addressing customer needs, and facilitating engagement. This role is pivotal in transforming how dealerships leverage technology for improved operational efficiency and customer satisfaction.
CSS Level 1
Focused on direct customer engagement, onboarding, and account management:
CSS Level 2
Builds on Level 1 responsibilities, with a stronger emphasis on strategic collaboration for deeper account growth:
Key Skills and Attributes
Requirements
CSS Level 1
Nice to Have:
CSS Level 2
All of the above and the additional qualifications below:
Benefits
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