Offer summary

Qualifications:

New York State P&C license is required., Proficiency in Microsoft Office and Excel is a plus., Strong communication and interpersonal skills are essential., Detail-oriented and organized with excellent customer service skills..

Key responsabilities:

Handle vehicle and lienholder requests, as well as lost policy release and cancellation requests.

Manage renewal applications and communicate with clients and companies regarding missed renewals.

Perform billing tasks, including payment calls and document importing.

Interface with companies and enter cancellations and reinstatements.

Job description

Overview:

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Elite Account Assistant to join our team. This position will report to our agency located in Uniondale, NY. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This a remote position.

Responsibilities:

Vehicle Requests, Leinholder Requests, Lost Policy Release/Cancellation Request, Lost Policy Release/Cancellation Request, Requests from companies for missed downloads
Mortgage Changes
Policy Enclosed letters, Flood Renewal Quotes letters, Valuable Items letters, Umbrella letters, Final Request letters, Renewal Questionnaire letters, Insured. Pay Co letters, Defensive Driving letters
Renewal Applications: Workers Comp Renewals, Excess Market Renewals, Flood Renewals
Progressive Renewal Quotes
Binders, ID Cards, Certificates
Billing- direct, agency
Payment Calls from Clients/Companies
Contact companies for Renewals missed
Misc. calls, e-mails for miscellaneous reasons to clients & carriers
Misc Importing of documents
Interface with Companies
Total Cost Forms/Affidavits
Enter Cancellations/Reinstatements

Qualifications:

New York State P&C license
Excel a plus
Detail-oriented and organized.
Proficiency in Microsoft Office
Strong communication and interpersonal skills
Excellent customer service skills
Ability to analyze and understand insurance policies.

Benefits:

Salary: $60,000- $65,000/ year
Company Paid Life Insurance, Long-Term and Short-Term Disability.
Medical, Dental, Vision and FSA/HSA plans.
401(k) with company match.
Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
Generous PTO.
An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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