Offer summary

Qualifications:

2-3 years of product management experience, preferably in B2B., Strong verbal and written communication skills for technical and non-technical audiences., Proficient in project management and familiar with tools like JIRA, Confluence, and Aha!, Ability to work in a remote-first, globally diverse environment..

Key responsabilities:

Lead an agile team for the Acuity ELM solution and manage scrum activities.

Collaborate with Support and Services to enhance client satisfaction.

Create and manage product roadmaps, backlog, and related artifacts.

Facilitate problem-solving and decision-making discussions within the team.

Job description

Mitratech is seeking a Product Manager to lead an agile team for Mitratech’s Acuity ELM solution. You will partner with Support, Services and Engineering to drive client satisfaction.

This role offers growth for anyone that wants to expand their skillsets. Why? This role is part Product Manager and part Project Manager. Grow where you want to grow. Working with our team requires a unique blend of business acumen and technical skills demonstrated through your comfort to switch between exchanging detailed communications with engineering and minutes later collaborating with Support and Services for client responsiveness.

Essential Duties & Responsibilities:

Leverage Aha and work with stakeholders to identify features and build roadmap
Perform discovery on features in order to create high quality stories
Create appropriate PM artifacts related to features/stories
Manage and prioritize a backlog to maximize client retention
Partner with Support and Services to drive client satisfaction
Partner with peer product managers and cross-functional stakeholders to convert Acuity clients to other Mitratech solutions when appropriate
You will lead all scrum team activities and manage related artifacts.
You will guide delivery team to execute on defined requirements, remove blocking issues from day-to-day operations of the team, and identify and communicate risks
You will be responsible for product release planning and release notes
Facilitate technical problem solving, discussions, decision making and conflict resolution.

Requirements & Skills:

At least 2 - 3 years product management experience (B2B preferred)
Strong verbal and written communication skills with the ability to communicate technical topics to non-technical audiences and across stakeholders and clients in the USA
Understand how to drive team (engineering, cross-functional) success in a remote-first & internationally diverse (global time-zones) environment
Strong project management skills; document, socialize & archive product artifacts
Familiar with common development and collaboration tools such as JIRA, Confluence, SharePoint, ProductBoard and Aha!

Required profile