HRIS Support Specialist (Workday)

Overview:

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

The Opportunity

Valvoline has a rewarding opportunity as an HRIS Support Specialist (Workday). In this role, you will be responsible for the utilization and maintenance of the Workday time, attendance, and labor scheduling system. Required daily interaction and administration with both the store personnel and Support Center/other corporate departments as a subject matter expert in workforce management. The position serves as a resource for process inquiries, questions, issues, and reporting trends/metrics with labor and scheduling.

How You'll Make a Difference

• Serve as subject matter expert with workforce management specifically supporting the Workday system.  Assist and support the implementation of the Workday system rollout. Support the functionality of the system and assist with any issues to resolve and report them to the business. An issue can be reported to this position directly or through the VIOC Help Desk Tier 1 team using the ServiceNow CRM platform. Partner closely with system engineers, the Operations Experience team, and HR on evolving configuration needs with the system.  Provide guidance to ensure adherence to policy/legal compliance and practice standards from a labor/scheduling perspective. Maintain all information in the Workday system regarding the administration of federal and state wage and hour compliance rules and how those apply to the different calculation groups within the system.

• Develop and analyze reporting to identify trends in issues and use this to help recommend improvements.  Monitor workforce metrics and labor productivity. 

• Develop and distribute documentation on processes (time and attendance/standard operating procedures/ etc.), how-to, and FAQs to support teams, internal departments, and/or store operations. This includes creating and maintaining knowledge articles in ServiceNow CRM.

• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.

What You'll Need to Succeed

• Bachelor’s degree or four years of technical support required

• Minimum of two years of experience in supporting workforce management systems such as Workday, RedPrairie, and Kronos, with proficiency in the support and maintenance of these systems

• Previous experience working with legal and confidentiality

• Must be customer-focused and have a sense of urgency

• Excellent computer, written/verbal communication, and problem-solving skills

• Strong planning, analysis, and formal presentation skills. Able to apply tools, such as Excel, PowerPoint, and PowerBI

• Strong business and financial acumen

• Must be able to deal effectively with all types of internal/external customers

• Must be authorized to work in the U.S.

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)  
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance* 

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users.  Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process.  Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process.  The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.