Sr. Partner Relationship Manager - Commerce
Job description
What is Contentstack?
Contentstack is the creator of the headless CMS and the Composable Digital Experience Platform (DXP) category leader. Iconic brands around the world, such as Alaska Airlines, ASICS, Burberry, Mattel, Mitsubishi, and Walmart, invest in Contentstack to rise above the noise in today's crowded and competitive digital markets and to gain their unique Experience Edge. Contentstack and its employees are dedicated to the customers and communities they serve. The company is recognized for its unmatched customer care and tradition of giving back globally through the Contentstack Cares program, including proud support of Pledge 1% and Girls Who Code. Learn more at www.contentstack.com.
Who Are We?
At Contentstack we are more than colleagues, we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo. We do the right thing, even when no one is watching. We are curious trendspotters and brave trendsetters. Our mission is to make Contentstack indispensable for organizations to tell their stories and to connect with the people they care about through inspiring, modern experiences. We care deeply about our customers and the communities we serve. #OneTeamOneDream. Chalo, let’s go!
Contentstack’s partner program brings together top agencies, consultants and technology companies to provide businesses cutting-edge solutions and expert insights to accelerate their ability to deliver personalized, omnichannel digital experiences. Contentstack works as an ecosystem to drive market visibility, manage growth opportunities and deliver transformational customer success. Together, we advance the use of a microservices-based, API-first, cloud-native SaaS, headless (MACH) architecture, bringing award-winning technology, best practices, and a proven methodology for delivering exceptional digital omnichannel engagement.
What Are We Looking For?
Contentstack is soaring at high speeds with global expansion within our partner relationship team and looking for a Sr. Partner Relationship Manager to build out a network of partners to support the global go-to-market strategy. We are looking for a solution/platform-oriented individual to manage multiple processes between different stakeholders.
This is a quota-carrying role working exclusively on identifying the right regional partnerships and developing deeper partnerships with existing partners. If you’re looking for an opportunity to join an innovative, fun, and fast-paced team where your contributions will have a meaningful impact, we’d love to hear from you! Here's what you'll be doing:
- As a Sr. Partner Manager, you will have 360 degrees ownership driving partner relationships in your territory from ensuring a seamless onboarding, increasing the market awareness with our marketing team, building a pipeline to conquer the market and so much more
- You will develop joint plans with large strategic commerce partners (SAP, Salesforce, Shopify) and monitor and track progress against agreed metrics
- You will identify the opportunity to build joint solutions with partners and take ownership for taking these to market
- You will be the portfolio owner and internal subject matter expert in support of our go-to-market and sales activity. You are the SME / lead for partners within Contentstack’s global sales organization
- Work closely with internal cross-functional departments such as partners, sales, operations, and marketing gurus to optimize existing partner sales processes, partner relations, service, and customer success stories
- Provide guidance and strategic advice to our partners, clients, and account teams around partner growth strategies to deliver best-in-class joint solutions
- Managing day to day relationships with the partners
- Coordinate with the global partnership team to share knowledge and best practices and ensure a consistent and coordinated approach to managing partners with global reach
- Manage all of the administrative activities related to the partnerships in your region
- Create and execute against a sound go-to-market strategy for your region
- You track your performance through goals through OKR’s, KPI’s and quotas
What Really Gets Us Excited About You?
- 7+ years in partner management and driving successful partnerships with strategic technology and solutions partners, such as Salesforce, SAP, commercetools, Shopify, Algolia, EPAM, etc.
- Demonstrated ability to think strategically and creatively while applying sound business judgment and financial metrics
- You are a born networker and are well connected at all levels
- You have solid prior knowledge of engagement with partners to promote SaaS products and integrate to existing solutions
- You are communicative, looking for growth and generating pipeline
- Your way of working is independent and results-oriented, you also like to initiate change and think strategically within cross-functional teams
- As a real team player you thrive on building strong collaboration with cross-business teams; you like to keep a lot of balls in the air
- You have a strong and positive presence
- Hold responsibility for partner and Contentstack mutual success
- Regular travel is exciting to you
- You like to have fun!
Salary for this role ranges between $165,000-185,000 plus variables based on skill set and experience
What Do We Offer?
Interesting Work | We hire curious trendspotters and brave trendsetters. This is NOT your boring, routine, cushy, rest-and-vest corporate job. This is the “challenge yourself” role where you learn something new every day, never stop growing, and have fun while you’re doing it.
Tribe Vibe | We are more than colleagues, we are a tribe. We have a strict “no a**hole policy” and enforce it diligently. This means we spend time together - with spontaneous office happy hours, organized outings, and community volunteer opportunities. We are a diverse and distributed team, but we like to stay connected.
Bragging Rights | We are dreamers and dream makers. Our efforts pay off and we work with the most prestigious brands, from big-name retailers to airlines, to professional sports teams. Your contribution will make an impact with many of the most recognizable names in almost every industry including ASICS, Chase, Steve Madden, Holiday Inn, Icelandair, Mattel, Mitsubishi, Shell, and many more!
One Team One Dream | This is one of our values, and it shows. We don’t believe in artificial hierarchies. If you’re part of the tribe, you have an opportunity to contribute. Your voice will be heard and you will also receive regular updates about the business and its performance. Which, btw, is through the roof, so it’s a great time to be joining…
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Experience
Other Skills
- Strategic Thinking
- Growth Mindedness
- Creativity
- Teamwork
- Communication
- Results Focused
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