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Київстар – найбільший український оператор електронних комунікацій, що станом на березень 2023 року обслуговував 24,3 млн абонентів мобільного зв’язку та понад 1,1 млн абонентів «Домашнього інтернету». Компанія надає послуги з використанням широкого спектра мобільних і фіксованих технологій, у тому числі 4G, Big Data, Cloud solutions, сервіси для кіберзахисту, цифрове ТБ та ін. Київстар допомагає абонентам, суспільству та країні долати складнощі воєнного часу. На липень 2023 року компанія надала гуманітарної допомоги країні, абонентам, ЗСУ на суму майже 1,1 млрд грн, а також інвестувала 6,7 млрд грн у відбудову та розвиток телеком мережі. Акціонер Київстар – міжнародна Група VEON. Акції Групи знаходяться на фондових біржах NASDAQ (Нью-Йорк) та Euronext (Амстердам). Київстар 25 років працює в Україні та визнаний найбільшим платником податків на телеком-ринку, кращим роботодавцем і соціально відповідальною компанією.
We are looking for a Business Analyst to join our Product Development Team. You will join the in-house development team, whose primary responsibility is building Kyivstar’s web and mobile app for customer support in retail stores. The role has all the advantages of working in a product team — versatile projects, plenty of independence, a chance to influence the direction of development, and the opportunity to grow with the role.
About us
Kyivstar.Tech is a Ukrainian hybrid IT company and a resident of Diia.City. We are a subsidiary of Kyivstar, one of Ukraine's largest telecom operators.
Our mission is to change lives in Ukraine and around the world by creating technological solutions and products that unleash the potential of businesses and meet users' needs.
Over 500+ KS.Tech specialists work daily in various areas: mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services.
We believe in innovations that truly bring quality changes and constantly challenge conventional approaches and solutions. Each of us is an adherent of entrepreneurial culture, which allows us never to stop, to evolve, and to create something new.
What you will do
Work in a cross-functional team with analysts, developers & designers to deliver product features
Identifying options for potential solutions and assessing them for technical and business suitability
Working closely with the Product Manager, Development team, IT, external stakeholders, and end-users to ensure technical compatibility and user satisfaction
Analyze requirements, and define use cases and functional requirements for the software
Creates and updates functional & technical descriptions of business processes related to supporting, configuration, and maintenance of the solution
Perform requirements management, prioritization, traceability, verification, and validation of the requirements
Backlog management and facilitation if needed
Oversees test implementation, gathers feedback from users, and proposes functional improvements
Selection and implementation of the necessary tools, technologies, and techniques
Qualifications and experience needed
2+ years of relevant working experience
Experience producing solution artifacts, including UML, Use Cases, Business Rules, Functional & Non-Functional Specifications, etc
Good knowledge of Scrum methodology and understanding of the BA role in the Scrum process
Good understanding of web standards, protocols, messaging protocols, and data formats (REST, SOAP, JSON, XML, HTTP, FTP, TCP, etc.)
Strong understanding of SDLC principles
Understanding of CI/CD (principles, instruments)
Good communication & facilitation skills
Strong analytical and system thinking skills
Team player with proven ability to work cross-functionally
Can effectively deal with ambiguity
A plus would be
Experience with data sources such as PostgreSQL, MySQL, MongoDB, or MS SQL servers
Understanding and experience applying SOA, DDD, monolith, and design patterns
Experience in designing RESTful APIs
Basic expertise in mobile development technologies
Experience in integration projects
Excellent knowledge of Atlassian stack (Jira, Confluence)
What we offer
Office or remote – it’s up to you. You can work from anywhere, and we will arrange your workplace
Remote onboarding
Performance bonuses for everyone (annual or quarterly — depends on the role)
We train employees: with the opportunity to learn through the company’s library, internal resources, and programs from partners
Health and life insurance
Wellbeing program and corporate psychologist
Reimbursement of expenses for Kyivstar mobile communication
Required profile
Experience
Level of experience:Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.