Job description

Executive Assistant Duties

Manage email and calendar for the executive team, ensuring meetings, deadlines, and correspondence are prioritized and well-organized.
Handle credit card disputes, track expenses, and assist with financial reporting.
Sell and buy items as needed for business or personal purposes, conducting thorough research to ensure the best value.
Perform research on products or services to support decision-making for purchases, vendor selection, or special projects.
Coordinate events, meetings, and tasks across multiple departments, ensuring smooth execution and communication.
Maintain organization of files, documents, and digital assets for easy retrieval.
Follow SOPs and company guidelines for all administrative processes to ensure consistency and compliance.

Long-Term Rental (LTR) Management

Ensure timely rent collection, track payments, and follow up on any delinquent accounts.
Manage maintenance requests for tenants, coordinating repairs and services with the appropriate vendors.
Answer tenant inquiries and provide excellent customer service, resolving issues in a timely and professional manner.
Process tenant applications, verify information, and facilitate background checks to ensure qualified tenants.
Maintain accurate records of tenant interactions, payments, and maintenance requests in the company’s property management system.
Coordinate move-ins and move-outs, ensuring smooth transitions for new and departing tenants.

Qualifications

Strong attention to detail and ability to manage multiple tasks without missing critical steps.
Critical thinking skills, with the ability to solve problems independently and effectively.
Ability to follow SOPs and standard processes to ensure consistent, high-quality work.
Good with numbers and able to manage financial tasks such as credit card disputes, rent collection, and expense tracking.
Highly organized with excellent time management skills, capable of prioritizing and meeting deadlines.
Experience in email and calendar management for executives or senior-level managers.
Familiarity with long-term rental management, including rent collection, tenant relations, maintenance coordination, and application processing.
Proficiency in using property management software and productivity tools such as Google Workspace or Microsoft Office.

Preferred Experience

Previous experience in executive assistant roles or real estate property management.
Familiarity with financial management, such as handling credit card disputes or basic bookkeeping tasks.
Ability to work independently, proactively solving problems and ensuring the executive team’s needs are met.

Required profile