National Strategic Channel Director (US Remote)

About IntelePeer.ai

IntelePeer Cloud Communications helps customers communicate better, faster and smarter, through its Communications Automation Platform. Our low- and no-code solutions provide customers with simple, easy-to-use tools that can be utilized by anyone. Powering automation through AI and analytics, IntelePeer provides industry-leading time-to-value and rapid time to improved customer experiences with solutions that work seamlessly with existing business software and infrastructure.

What We Are Looking For

The National Strategic Channel Director role drives the pipeline and sales revenue to IntelePeer from Channel Partners, specifically working with TSB’s and TSD’s including, super agents across North America.

What You Will Do

• Successfully position IntelePeer within TSD’s sales channels, responsible for all aspects relating to this i.e., exec alignment, activities with RVPs and all Sales and Sales Engineering teams.
• Manage partners to deliver consistent services experiences that are aligned to - and in support of IntelePeer's sales efforts
• Engage with and support business partners across significant and complex product and project areas.
• Nurture and maintain strong positive working relationships cross-functionally within IntelePeer and with partner account teams and senior-level executives.
• Research alliance business needs to ensure mutual understanding and pursuit of value-added initiatives and projects.
• Provide guidance and consulting for new and existing partners and customers, helping drive performance and achievement of strategic objectives.
• Establish regular interlocks across internal and partner resources on alliance strategy, milestones, and projected results.
• Manage and provide senior-level support for cross-functional product, client, or market-specific projects to ensure effective execution on alliance / client deliverables.
• Support implementation of IntelePeer’s / partner go-to-market strategies.
• Seek opportunities to boost incremental sales and develop new sales pipelines.
• Develop and deliver training / education for Sales, Product, Professional Services, Customer Support, and other departments.
• Promote the IntelePeer brand and partnership value with customers, with industry contacts and at relevant industry events.
• Perform metric-driven analysis of marketing and strategic relationships and effectiveness.
• Provide detailed resource and budgetary input to support both IntelePeer and partner planning and allocation processes.
• Manage business and technical escalations and communicate with stakeholders to maintain momentum and ensure success.
• Execute against established relationship / sales / revenue goals.
• Recommend and support implementation of recommendations to streamline, enhance and make Strategic Partnership Management more efficient and effective.
  
  

What You'll Bring

• Strong understanding of telecommunications technologies, practices, and trends.
• Excellent communication skills, including writing, speaking, and listening.
• Ability to:
• Tailor communication approach to specific situations and audiences.
• Integrate trends, data and information into forecasts, plans, models, and recommendations.
• Apply analytical skills to evaluate and interpret complex sales, marketing, and associated process-related situations.
• Form relationships and communicate effectively with executive-level decision makers.
  
  

What's Required For Application

• Bachelor’s Degree in Sales, Marketing, Business, or related discipline.
• Prior experience (5+ years) in Channel Management or related role.
• 5 years + partner/channel/SI experience in the SaaS, Contact Center, or Telco industry.
• Ideally worked previously with SI’s / systems integrators in the Contact Center space would be beneficial
• Experience in finding, recruiting, and on-boarding new partners.
• Ideally worked previously with VARs, VADs, Telco, SaaS Channel organizations
  
  

Why You'll Love It Here

• Unlimited Vacation for exempt employees
• Paid Holidays
• Competitive medical, dental & vision insurance for employees and their dependents
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance
• Health & Flexible Savings Accounts
• Cell phone, gym, and internet reimbursement
• Paid Parental Leave
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Free snacks (Denver, and or Fort Lauderdale)
• Fun events (virtual and in-person)
  
  

Applicants must be authorized to work for any employer in the U.S.

We are unable to sponsor or take over sponsorship of an employment visa at this time.

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IntelePeer participates in E-Verify.