Transition Operations Support Associate

Overview:

If you’re looking for a high-energy, inclusive atmosphere and a company that understands the importance of work/life balance, Commonwealth is your match! From generous bonus and 401(k) programs to tuition reimbursement and flexible work schedules, Commonwealth is focused on helping its employees thrive in an environment suited to their needs. On top of all that, the Transition department offers a hybrid work schedule, so you’ll be able to work from home for part of the week!

We’re looking for a transition operations support associate to join our ranks. We are looking to bring a top-notch associate to our team—someone whose attention to detail is exemplary and who embraces our commitment to providing indispensable service. The Transition team guides and supports financial advisors and their staff as they embark on various types of transitions with Commonwealth including moving their practice to the firm, buying and selling a book of business as well as moving to our fee only affiliation model.  In this behind-the-scenes role, you will be hands-on with supporting the operational needs of the team to ensure every transition a smooth one.

Key Responsibilities 

• Working closely with the transition team to facilitate a smooth and successful transition
• Managing the updates to department workflows and resources on SharePoint
• Assisting with advisor inquiries, researching issues and monitoring case statuses
• Performing operational and administrative duties that include crediting transfer fees, researching investment products, generating and monitoring account lists, general case processing, and contacting sponsor companies for status and form requirements
• Contributing to our virtual transition support program by opening accounts and preparing paperwork to send clients and advisors
• Supporting the Transition team in other areas when needed

Core Strengths and Skills 

• Exemplary customer service and phone skills
• Strong technical skills in Excel, Word, and database tools
• Ability to manage multiple projects and tasks at a time and to navigate competing priorities
• Strong team player
• First-rate problem-solving ability
• Excellent attention to detail
• Flexible and patient demeanor
  

Have we piqued your curiosity? Can you see yourself thriving in this opportunity? 

Picture Yourself Here 

At Commonwealth, we believe in a better world. We hold ourselves and each other to higher standards. We take care of one another. That’s why we invest in you—we encourage employee growth both in your career and education; we are building out a robust diversity, equity, and inclusion program; we offer incredible health care benefits; and we find plenty of occasions to celebrate. What’s not to love? 

We are always striving to be better, and we are looking for employees who share that same mindset. Better people, better coworkers, better leaders, better creators. Bring your best work and your full self to the table, and we will do the same. Together, we can build a better future for our advisors, their clients, our company, and you. 

About Commonwealth 

Commonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 2,000 independent financial advisors nationwide. Privately held since 1979, the firm has headquarters in Waltham, Massachusetts; San Diego, California; and Blue Ash, Ohio. 

Turning our advisors into raving fans starts by doing the same for our employees. We foster an environment of excellence, growth, rewards, and fun in equal measure, which has earned us 44 Best Place to Work awards.   

The Fine Print 

We care about your online safety as a prospective employee and encourage you to exercise caution when responding to job postings online. Commonwealth will never ask potential hiring candidates to pay or transfer funds as a precondition of interviews or employment, nor will we authorize recruiters or agents to do so on our behalf.  

Commonwealth is an equal opportunity employer, making intentional efforts to source talent from all backgrounds.