Field Operations Manager, Roster Management & Territory Alignments

Who We Are:

At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs, but few options.

What We Do:

Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs, but few options. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine, and neuropsychiatric disorders. The company’s diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington’s disease, endometriosis* and uterine fibroids*, as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders, because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X (Formerly Twitter) and Facebook. (*in collaboration with AbbVie)

About the Role:

The Manager of Field Roster Management and Territory Alignments plays a critical role in ensuring the effective design, implementation, and maintenance of Neurocrine’s field force structure. This individual will oversee all aspects of zip-code level field alignments, territory structures, and roster management, partnering with cross-functional teams to support the strategic objectives of the organization. The ideal candidate has strong knowledge of field force territory design, project management skills, expertise in field operations, and the ability to collaborate across departments to deliver results efficiently and accurately.

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Your Contributions (include, but are not limited to):

• Lead the zip-code level alignment process for all Neurocrine field teams, ensuring quarterly updates are implemented accurately and delivered to downstream users and systems in a timely manner

• Develop, communicate, and train field employees on the quarterly zip code change request process

• Responsible for developing and executing Neurocrine’s Field Alignment strategy

• Partner with commercial leadership to design and implement territory size and structure for new and existing field teams, as needed

• Partner with Data Management and other key functions to find opportunities to include different data sets within field alignments and Index

• Ensure all alignment changes align with organizational strategies and are appropriately documented

• Serve as the owner of Neurocrine’s Field Roster, ensuring accuracy and compliance with company standards

• Collaborate with HR to streamline the process for tracking commercial roster changes, including new hires, leaves of absence (LOAs), and terminations

• Maintain and track different reporting needs for field rosters and alignments, serving as the main point of contact for related requests

• Manage the quarterly zip-code change process for all field teams, ensuring updates are accurate and strategically aligned

• Own and maintain processes for reporting and requests related to field territory structures, ZTTs (Zip-to-Territory tables), and rosters

• Be the lead for field force state licensing project for the Field Operations team

• Ensure compliance with all regulations and company policies in the development and execution of field force alignments

• Act as a subject matter expert on field alignment best practices, providing training and support to field teams as needed

• Collaborate with key internal stakeholders, including HR, Commercial Field Leadership, Data Management and IT to support field operations

• Develops and provides stakeholders with ad-hoc reports related to field alignments and field reporting

• Assist the Field Operations team with ad hoc projects related to field reporting, Veeva CRM, training, and incentive compensation

Requirements:

• Bachelor's degree in computer science, marketing, business administration or related field and 6+ years relevant sales / CRM systems administration, with significant years experience with Veeva/Saleforce.com, sales analytics and operations experience within the biotechnology/pharmaceutical industry OR

• MBA or equivalent preferred and 4+ years of similar experience noted above

• Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines

• Works to improve tools and processes within functional area

• Ability to work as part of and lead multiple teams

• Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams

• Excellent communications, problem-solving, analytical thinking skills

• Sees broader picture, impact on multiple departments/divisions

• Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency

• Excellent project management skills

• Demonstrated ability to manage multiple projects simultaneously

• Ability to lead projects effectively with multiple departments/stakeholders in a pharmaceutical company such as, but not limited to, multiple field teams, marketing, marketing operations, field operations, IT, commercial operations, and compliance/legal

• Experience working with field alignments and field alignment tools

• Experience working with relational databases, data warehouse systems and familiarity with third party biopharma data vendors (e.g., Intercontinental Medical Statistics (IMS), Symphony, Fingertip), stewarding master data management (MDM) systems

• Ability to successfully manage and partner with key vendors, which includes (but not limited to), budget tracking, performance tracking, and holding vendors accountably to deliverables

• Ability to extract VEEVA data and create ad-hoc reports for quality checks, analyses, and reporting

• Intermediate skills in Microsoft Office products, specifically Excel and PowerPoint

• Strong knowledge/skill using Field Territory Design software; JTD Experience preferred

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Neurocrine Biosciences is an EEO/AA/Disability/Vets employer.

We are committed to building a diverse, equitable, and inclusive workplace, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don’t line up to exactly what we have outlined in the job description.

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The annual base salary we reasonably expect to pay is $130,100.00-$188,550.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.