Head of Channel Management

About the Role

The Credit Union movement is a close-knit community focused on improving Americans' financial wellness, and our partnerships with key industry players like TruStage and Credit Union Leagues are vital to this mission. As we scale our go-to-market efforts, we seek a Head of Channel Partnerships to deepen these relationships and build Clutch’s channel partner ecosystem.

In this role, you’ll build strong relationships, structure collaborations for mutual success, and keep partners updated on product developments. As the main point of contact, you’ll coordinate partner events, develop incentive plans, and ensure partners are well-equipped to promote Clutch’s offerings. Success will be measured by the strength and impact of our partnerships.

What You’ll Do

Within 3 months:

• Connect with TruStage sales managers and 30 League leaders to form an initial strategy for partnership alignment.

• Build strong relationships with product and sales teams and develop a V1.0 partner playbook.

• Attend industry events to establish connections with Clutch’s existing partners.

• Set up regular performance reviews, remove AE-led tasks for event planning, and create tracking guidelines for partnership effectiveness.

• Turn newly signed partnerships into productive collaborations to support Clutch’s long-term goals.

Within 6 months:

• Develop a solid understanding of customer success stories and demonstrate closed deals from partner-generated leads.

• Establish ROI metrics, a refined playbook, and partner performance rankings.

• Become the primary resource for questions related to any of our existing partnerships and ensure partnerships generate leads beyond sales team capacity.

• Build a relationship manager org design that allows you to scale your initial relationship-building efforts into a scalable and repeatable motion, ultimately supported by several relationship managers under you.

Within 9 months:

• Gain insight into top target accounts and partner influence, managing underperforming partners with improvement plans.

• Expand high-level partnerships with CEOs, especially with TruStage and League leaders.

• Build out the team of relationship managers commensurate to the signed and active partnerships beyond TruStage and the Leagues.

What You’ll Bring

• Proven experience in early-stage companies and managing partnerships.

• Highly independent, adaptable, and driven to succeed.

• Skilled in relationship-building and managing complex partnerships; able to “farm” effectively, i.e. get the most out of existing partnerships.

• Strategic thinker with strong project management skills; detail-oriented, and deadline-focused.

• Capable of aligning diverse stakeholder interests and building credibility in partner ecosystems.

• Willing to travel for relationship-building and in-person industry engagements when the digital channels aren’t leading to the desired outcomes.

• Background in banking, credit unions, or fintech, with a valuable network in the credit union industry preferred.

Please note that this role may evolve as our business needs change, so we appreciate your flexibility and adaptability.

What's In It For You?

• Remote Flexibility: Enjoy the freedom of remote work from anywhere, balancing life and career seamlessly.

• Unforgettable Off-Sites: Twice a year, bond with colleagues in exciting destinations, fostering teamwork and fresh ideas.

• Paid Time Off: Enjoy flexible PTO days yearly for relaxation and rejuvenation.

• Stock Options: Joining us means having a stake in our success, so you'll receive stock options as part of your compensation package.

• Home Office Setup: Create your ideal workspace with a dedicated budget for home office essentials.

• Work Trip Budget: Grow personally and professionally with a budget for work-related trips and co-working.

• Health Coverage: Prioritize your well-being with comprehensive health and dental insurance plans.

About Us

Clutch is a revolutionary vertical SaaS company, proudly backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. As a champion of financial well-being, we address the urgent need for affordable lending solutions in an era where the average American grapples with over $155,000 in household debt.  Unlike traditional financial institutions, Clutch develops software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans. Our mission extends beyond mere financial transactions; we strive to fundamentally enhance the way credit unions interact with their members. By integrating cutting-edge technologies and user-centric designs, we help credit unions provide seamless digital experiences that are on par with leading tech companies. This approach not only preserves but revitalizes the longstanding tradition of community and member-focused service inherent to credit unions.

Clutch is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our organization participates in E-Verify. Click here to learn about E-Verify.