Job description

OUR ORGANIZATION:

The Texthelp Group and n2y have over 50 years of combined experience in creating and delivering innovative technology for the education and the workplace sectors. The companies merged in March 2024 after operating adjacently for many years. Together, we believe that everyone can learn and that we all have the right to understand and be understood.

Joining forces means the combined mission of advancing the learning, understanding and communication of one billion people around the world by 2030 becomes even stronger. We will make a deeper, richer impact on people’s lives and on society.

We can only achieve our mission and continue to grow by having high performing, passionate people on our team. Both Texthelp and n2y promote a collaborative and innovative work environment where diversity is embraced and empowered.

The combined organization employs over 550 staff across locations in the UK, Norway, Denmark, Sweden, USA and Australia.

We have recently revealed our new brand, Everway! More information is coming soon- learn more at https://www.everway.co. We’re extremely proud to be on this journey, and hope you can join us!

About the role

Working within the Workplace division, this role requires a results-focused individual with a can-do attitude; expected to engage with a range of internal and external stakeholders on a daily basis to help achieve the division’s strategic goals.

Working as part of a small dedicated team, you will be tasked with arranging a minimum set number of appointments per week for our Business Development Managers. This position will require a strong focus on outreach, prospecting, and lead qualification. Working closely with our Sales Team, you will manage follow-up of quality sales leads and undertake productive engagement with prospective customers across multiple channels. The role

would be well suited to an individual looking to develop a career in Sales.

Main Responsibilities

Ensure the sales teams have quality appointments by making outbound calls to qualified leads
Conduct/perform prospecting activities including making cold calls, sending emails, delivering on social strategies, etc
Manage all business-related activities at the forefront of the sales process on Marketing Qualified Leads (MQLs)
Qualify, nurture, manage and convert MQLs to Sales Qualified Leads (SQLs) using a
systematic process developed through collaboration with sales and marketing leaders
Explain our products to prospects including inbound marketing leads and outbound prospecting leads
Perform sales presentations over the phone, web and in-person as needed
Produce creative strategies for targeting decision-makers at prospect accounts in order to book sales appointments and influence company revenue
Make effective use of CRM to track, assign, and qualify leads
Maintain pipeline of prospects via Outreach Sales Enablement platform and achieve agreed targets of booked meetings for acquisition team
Research and build database of contacts
Accurately update and maintain internal records and systems
Ensure the start of the customer journey reflects our business in a positive light
Generate reports as required to track business metrics
Applicants must be willing and able to undertake occasional travel as required for the role

Essential Criteria

1+ year of relevant sales experience, including cold calling, lead nurturing, and lead qualification.
Proven track record of consistently exceeding sales targets while delivering an exceptional customer experience, particularly through remote channels.
Proficiency in IT tools, with experience using Google Suite or Microsoft Office, including Sheets or Excel.
Minimum of 2 years’ experience working with CRM systems, preferably Salesforce.
Demonstrated ability to leverage social media platforms (e.g., LinkedIn, Twitter) and an established network to enhance both personal and company brand in a B2B environment.
Strong presentation, communication, and interpersonal skills.
Solid commercial acumen with the ability to identify business opportunities and drive revenue growth.

Desirable Criteria

Experience working in a SaaS business environment.
Strong understanding of digital products and services, with an aptitude for navigating technology-driven sales.

These qualifications are general guidelines for success, however, we understand that not all candidates will have experience in each area. If you have skills and experience that may be transferable to this role and share our passion for our mission and values, we would love to hear from you!

We offer a competitive compensation and benefits package including health, dental, vision, life, and disability insurance. We have a company matching 401(k) savings plan and flexible time off plans.

We are committed to providing a Drug-Free Workplace for all employees.

We are an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

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