Senior Contract Manager

Location: This position is remote and may be located in Vancouver, British Columbia, Canada

About Pantheon

Pantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone’s hands. That’s why we’re so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create value for their organizations. Our cloud native software makes it easy to securely manage a single website or thousands of websites across multiple teams in one platform.

Pantheon’s core company values are Trust, Teamwork, Passion, and Customers First. At Pantheon, we work hard and play harder, valuing individuality, humor, and balance. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. If all of this sounds interesting to you, read on!

The Role

• As a Senior Contracts Manager, you are a savvy negotiator drawn to the world of cutting-edge technology and the intellectual property that fuels it.  You welcome the challenge of building a contract risk management function at lightning speed with the measured effectiveness of a scaled operation.  
• You will report to the General Counsel and join our effort to build a value and impact-focused legal department fueling the growth of the world’s leading website operations platform.

What you Need to Succeed

You will join a global legal team to provide:  

Contract Negotiation and Risk Management

• Negotiate simple to complex customer and partner agreements including SaaS terms of service, software licenses, professional services agreements, data processing agreements, business associate agreements, resale and distribution agreements, NDA’s, renewals, and ancillary relationship agreements. 
• Collaborate with sales, marketing, finance, customer support, product, info-sec, deal desk, and other internal support organizations to close customer agreements and to drive efficiency and organizational accountability through our contracting processes. 
• Identify key risks in contracts during the drafting and negotiation process and ensure appropriate internal escalations and risk mitigation techniques are applied.

Efficient and Scalable Processes 

• Manage playbooks and business workflows supported by a contract management system (CLM), which you will support alongside other members of the legal team.
• Leverage CLM technology to identify and track key risk management governance programs in connection with compliance monitoring, risk reporting and design and implementation of mitigation strategies.

Support Strategic Legal Priorities 

• Develop presentations and resources for the business to enable self-service with regard to legal issues.
• Actively participate in strategic legal team projects where no task is too large or too small.  
• Coordinate with the finance department to ensure correct billing, payment and/or collection of contractual revenues.
• Conduct special projects as assigned.

Your Leading Indicators of Success in this Role

You will advance the company’s understanding of contracts and risk management. Your brand will be one of efficiency, effectiveness, and simplification. The impact you deliver to the company will be demonstrated by your unique ability to see the emerging dispute or impact no one saw coming. At Pantheon, we want you to do the best work of your career, which in this role means you will:

• Have established templates, playbooks and workflows firing within the CLM tool. 
• Develop cross-functional collaboration with a measurable impact on revenue attainment, cost control, and risk management. 
• Handle negotiations in matters of increasing legal complexity with a consistent eagerness to learn. 
• Implement 1 to 2 impactful contract governance and risk management solutions contributing to Pantheon long-term objectives and key results.
• Become an admired voice on the team who consistently exhibits our core values.

What you Bring to the Table

• Minimum 6-10 years of relevant experience in contract management, negotiations, analysis, and playbook management for client engagements, ideally supporting the Sales/Go-To-Market teams at an enterprise SaaS company.
• Proven negotiation skills and comfortable dealing with all levels of our organization and client organizations through written means and on live calls.
• Strong organizational, project management, and execution skills.
• Practical and solution-oriented approach to resolving conflicts. 
• Ability to balance and prioritize multiple time-sensitive tasks and manage competing priorities effectively and independently, including driving results and delivering to deadlines and budgets.
• Ability to work effectively and collaboratively within the legal team and cross-functionally.
• Technology-savvy and proficient with Google Workspace and Microsoft Office.
• Experience reviewing contracts through CLM tools as well as experience with privacy issues is helpful.

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.

• Industry competitive compensation and equity plan
• Flexible time off and sick days
• Full medical coverage (medical, dental, vision)
• Top-of-line equipment
• Fun at WordPress and Drupal community events
• Extra benefits like a stipend for reading books and your workouts 
• Events and activities both team-based and company wide that inspire, educate and cultivate 

Pantheon is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.  Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.  If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io.  Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.

After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security

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Visa Sponsorship is not available at this time.

The Canadian base salary range for this position is 110,000 - 130,000 CAD per year. Our salary ranges are determined by role, level, and location. At Pantheon, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

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