JOB TITLE: Contract Administrator
LOCATION: Home working
SHIFT PATTERN: Monday – Friday 08:30 – 17:30
SALARY: £30,00 - £32,000
Main Duties & Responsibilities:
Contract administrator across various mobile and static sites providing performance reports to the Account Manager to ensure 100% compliance against all maintenance, reactive and quoted works tasks.
General:
· Understand, anticipate and deliver internal and external customer needs while building effective relationships.
· Efficiently respond to both internal and external customers through effective communication and personal accessibility.
· Ensuring systems both internally and externally are updated with the correct information and documentation.
· Helpdesk; including but not limited to; logging, distributing, and closing down of reactive calls.
· Maintain all maintenance asset files ensuring paperwork meets contract and H&S compliance.
· Assist Account Manager in production of the contract monthly report.
· Ensuring compliance to policies and procedures.
· Assisting the Management in ensuring compliance with H&S requirements, including H&S reporting (e.g. Hazard Reporting) and promoting a safe working environment.
Financial:
· Raising quotes onto in house system and following through process / requirement to the completion of the works.
· Liaise, organise, and raise purchase orders to Sub Contractors for both annual contract maintenance works and specialist reactive works.
· Manage spend against budget when raising reactive purchase orders.
· Collate monthly forecasting on reactive works for ABM and client.
· Produce monthly reactive invoicing and issue to client.
Person Specification:
Essential
· 2 years’ experience within an administrator role
· You will be able to demonstrate excellent customer service skills and commercial awareness
· Financial reporting experience
Desirable
· Intermediate / Advanced level in Excel
· Computer literate
· IOSH Managing Safely