Sales Operations Director

Who You Are

We’re seeking a dynamic and strategic Sales Operations Director to lead and scale our growing Sales Operations function. In this role, you’ll be a key partner to Sales and Originations Leadership, driving high-impact initiatives that enhance efficiency, accelerate revenue growth, and elevate team performance. You bring a sharp analytical mindset, a deep understanding of sales processes and technology, and the ability to turn data into action. Just as importantly, you’re a people-first leader who thrives on developing talent, fostering a culture of growth, and empowering your team to do their best work.

What you'll do:

• Lead Sales Operations Strategy: Define and execute a vision for Sales Operations, ensuring alignment with revenue goals, operational efficiency, and long-term scalability.
• Build & Develop a High-Performing Team: Manage, mentor, and scale a team including analysts, admins, and PMs fostering a culture of excellence, innovation, and continuous improvement.
• Oversee Project & Program Management: Ensure key sales operations projects stay on track, driving execution on high-impact initiatives such as system rollouts, process automation, and workflow improvements.
• Optimize Sales Processes & Technology: Oversee and enhance our sales tech stack (currently Salesforce, Dialpad, Calendly, etc.), implementing automation, data-driven decision-making, and process improvements to maximize sales effectiveness.
• Drive Performance & Insights: Own sales KPIs, forecasting models, and capacity planning to provide leadership with actionable insights for growth and efficiency.
• Own Budgeting & Fiscal Planning: Partner with Finance to develop and manage sales and originations budgets, ensuring alignment with revenue goals, forecasting models, and capacity planning to drive sustainable growth

What you bring:

• 5+ years of experience in Sales Operations, Revenue Operations, or a related field, with a proven track record of leading high-impact initiatives.
• Proven leadership experience, including managing and developing teams, fostering a collaborative and high-performance culture, and driving strategic initiatives.
• Deep expertise in sales process optimization, forecasting, and sales tech stack management (Salesforce, automation tools, analytics platforms).
• Strong analytical mindset, with the ability to interpret complex data and translate insights into actionable strategies.
• Experience in high-growth or fast-paced environments, particularly in consumer finance, SaaS, or B2C sales operations.

At Hometap we’re fundamentally reshaping the home equity space. Here you’ll have the opportunity to make a real impact. You’ll work alongside smart, passionate people in a collaborative and fast-moving environment where new ideas are welcomed, and innovation is encouraged. If you’re looking for a leadership role where you can drive strategy, develop top talent, and shape the future of the home equity space, we’d love to hear from you!