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ServiceNow SPM Engagement Manager

fully flexible

Remote:

Full Remote

Salary:

170 - 170K yearly

Work from:

United States

Offer summary

Qualifications:

Bachelor's degree from an accredited university., 5+ years in management or project management., 3+ years managing ServiceNow implementations., Expertise in project management tools and methodologies..

Key responsabilities:

Lead ServiceNow SPM implementations.
Manage stakeholder expectations and engagement.

Bravium Consulting Inc. Information Technology & Services SME https://www.braviumconsulting.com/

51 - 200 Employees

See all jobs

Job description

Description

Bravium is a company of enthusiastic consulting and technology professionals dedicated to delivering the best solutions for our clients, helping each other do the best job possible, and empowering every member of our team to grow and thrive. We are inclusive, collaborative, and quickly growing.

Bravium firmly believes that it is our employees that make our company great which is why we invest so much in our hiring process. We are never quick to hire and will always be thorough in ensuring any potential hires exemplify our core values of:

Strive for Greatness
Do the Right Thing
Foster Teamwork
Respect Each Other
Grow Together

We are seeking a ServiceNow SPM Engagement Manager to lead and oversee ServiceNow Strategic Portfolio Management (SPM) implementations. The Engagement Manager will be responsible for:

Leading the successful delivery of ServiceNow Strategic Portfolio Management (SPM) implementations, ensuring alignment with business goals and objectives.
Managing stakeholder expectations, acting as the primary point of contact for clients throughout the project lifecycle.
Driving customer engagement strategies to ensure adoption and satisfaction with ServiceNow solutions.
Overseeing ServiceNow-specific project roadmaps, timelines, and deliverables.
Collaborating with cross-functional teams, including technical consultants, developers, and business analysts, to execute successful ServiceNow SPM deployments.
Identifying risks and proactively developing mitigation strategies related to ServiceNow SPM implementations.
Ensuring adherence to ServiceNow best practices and industry standards.
Supporting pre-sales activities, including scoping, estimating, and proposal development for ServiceNow SPM projects.
Providing ongoing governance and performance tracking post-implementation.
Driving continuous improvement initiatives within ServiceNow SPM to enhance business value.

Requirements

U.S. Citizenship required.
Bachelor's degree from an accredited university.
Minimum 5+ years of experience in management and/or project management, with a proven ability to lead projects and mentor others in project management techniques.
Minimum 3+ years of experience managing ServiceNow implementations, including Strategic Portfolio Management (SPM) deployments.
Excellent oral and written communication skills, with the ability to effectively engage and convey clear messages to stakeholders at all management levels.
Strong ability to establish and maintain working relationships with peers and key stakeholders across the organization.
Demonstrated analytical and problem-solving skills, utilizing innovative thinking to address challenges.
Expertise in standard project management tools, methodologies, and frameworks (e.g., Agile, Scrum, ITIL).
Experience managing large-scale, enterprise-level projects with cross-functional teams.

Compensation

up to $170,000.00

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.

About Bravium Consulting

Bravium Consulting provides technology and management consulting services for the public and private sectors. Our team is comprised of skilled, certified consultants that help clients achieve success with effective, created, and rapidly-executed solutions. We are a two time ServiceNow Partner of the Year winner with Creator Workflow Partner of the Year in 2022 and ServiceNow Store Partner of the Year in 2024.

Bravium Consulting is rapidly growing and we are always looking for intelligent and motivated people to join our team. We are committed to excellence so training, supporting, and empowering our team is a top priority for us. We offer competitive salaries and a comprehensive benefits package which includes:

15 PTO days
11 paid holidays
Medical Insurance
Dental Insurance
Vision Insurance
Short Term and Long Term Disability coverage with 100% premium support
401k Program with Bravium matching 100% of up to 4% of salary
Training Program
Employee Assistance Program
Maternity Leave
Quarterly performance bonus program
Referral bonus
Flexible work arrangements

Bravium Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.