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Business Account Manager

Remote:

Full Remote

Work from:

Poland

Offer summary

Qualifications:

2+ years in account management or business development, Experience with B2B clients/operators is a strong advantage, Strong client management and negotiation skills, Knowledge of English at least B2.

Key responsabilities:

Manage a portfolio of B2B sportsbook operators
Build strong client relationships and facilitate communication

SOFTSWISS Computer Software / SaaS Large https://www.softswiss.com/

1001 - 5000 Employees

See all jobs

Job description

Overview:

SOFTSWISS continues to expand the team and is looking for a Business Account Manager. We need a true, experienced and accomplished professional who shares our culture and values

About Product:

SOFTSWISS Sportsbook Platform
A sports betting platform that allows you to operate a sports betting business online

Learn More

Key responsibilities:

Manage a portfolio of B2B sportsbook operators, ensuring smooth operations and long-term growth
Build strong client relationships, understanding their needs and challenges
Serve as the primary contact, facilitating effective communication and contract renewals
Work with Technical Account Managers (TAMs) to resolve technical issues and improve the operator experience
Ensure operators are updated on new features and best practices
Conduct platform audits, identifying and escalating issues
Analyze operator performance and provide data-driven recommendations
Suggest strategic betting events and optimize sportsbook offerings
Drive revenue growth through upselling and ensure timely invoicing
Prepare weekly reports on key KPIs, challenges, and opportunities
Ensure compliance with industry regulations and improve internal processes

Requirements:

Knowledge of English at least B2
2+ years in account management, customer success, or business development
Experience with B2B clients/operators is a strong advantage
Strong client management, negotiation, and communication skills
Data-driven mindset; experience with CRM and analytics tools
Problem-solving, multitasking, and ability to work under pressure
Upselling and revenue growth experience is a plus
Proactive, detail-oriented, and team player

Nice to have:

Knowledge of German, Spanish or Portuguese is a plus
Knowledge of sportsbook operations and betting market

What we offer:

Full-time work opportunities and flexible working hours
An opportunity to work within a dynamic and creative team
Involvement in exciting projects in a rapidly growing company
Professional growth and development opportunities
A collaborative environment where your input makes a difference
Comprehensive Mental Health Programme
Private insurance
Sports program compensation
Free online English lessons
An additional 1 Day off per calendar year
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events

About us:

SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.