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Account Manager I

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Salary:

55 - 99K yearly

Work from:

United States

Offer summary

Qualifications:

High school diploma or GED required., Two years of public contact experience., Current state insurance licensure required., College degree preferred..

Key responsabilities:

Service, renew and increase group membership.
Respond to member calls and troubleshoot inquiries.

Centene Corporation XLarge https://www.centene.com/

10001 Employees

See all jobs

Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: The Account Manager I services, renews and increases group membership at a profitable margin; performs related work as required or assigned.

Functions as a health care consultant to our members.
Facilitates the member plan renewal and process, identifying risks to retain members
Answers product and/or service questions; suggest features and benefits about Ambetter products and services to retain members.
Responds to member’s calls within designated timeframes and perform troubleshooting procedures to determine the nature of the inquiry or issue to the satisfaction of the member; clarifies the member’s inquiry; determines the root cause of the problem, select and explains the best solution to solve the concern and expedite correction or adjustment as needed; follow us with members to ensure resolution.
Sells alternative, ancillary and replacement products to renewing members.
Follows established service protocol including recording or logging calls made to and with members.
Tracks, records and responds to employer group, member and provider inquiries and complaints.

**This position is a salary plus commission role. Commissions will be made from retention sales made. 75+ average calls a day is required**

Education/Experience: High school diploma or GED required; college degree preferred. Two years public contact experience in a professional environment

License/Certification: Current state insurance licensure required or ability to obtain within three months of employment; licensure must be maintained as a condition of continued employment

Pay Range: $55,100.00 - $99,000.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act