=== Careers === Philippines - http://www.linkedin.com/pub/careers-azeus/19/781/282 === About Us === Azeus Systems Limited is an IT solutions provider with 20 years of experience in successfully delivering IT solutions to various clients in the public sector. Azeus operates in the United Kingdom, Hong Kong, and the Philippines, and is a public company listed on the Singapore Exchange. It has successfully delivered more than 300 systems to over 60 government departments and public authorities in Hong Kong and the United Kingdom. As a result, we have gained expertise and experience in system and product development and enhancement, integration, and support and maintenance. To comply with project requirements of public sector organisations we employ recognised methodologies, processes and practices in the IT industry. Azeus is proud to be a catalyst of change by delivering innovative and flexible solutions for the public sector. Azeus has been appraised at the highest level (Level 5) of the Capability Maturity Model Integration(CMMI) since 2003. As the de facto standard for assessing and improving software processes, CMMI accreditation at this level signifies high quality of products and services as well as successful delivery of our solutions in a methodical manner. CMMI also guarantees that quality and success are predictable and can be replicated every time.

Job description

Azeus Systems Limited is looking for an IT Deployment Specialist to be part of our growing team for our product suite. As an IT Deployment Specialist, you are expected to deploy and maintain trial and production sites, and customize them according to the clients’ needs.

Responsibilities:

New meeting site creation and maintenance using existing jobs and processes
Customization of meeting sites according to client’s needs, in line with what the meeting application can support. Changes may include:
- Updating the site’s texts and labels
- Enabling and disabling of site features
- Updating of meeting information, logo, and banner
- Uploading of downloadable files for users
- Updating of dynamic forms
- Maintaining of internal system parameters
Attend to support cases via phone, email, or online web tools
Answer enquiries and prepare materials on product usage and sales
Analyze and categorize issues to eventually route the support cases to the right support staff
Conduct client training
Perform environment health checks

Your Profile:

With a Bachelors degree in Computer Science, Computer Engineering, or any course related to Information Technology, Engineering, and With a Mathematics
Can quickly adapt to new tools and technologies (e.g. Java, SQL)
Flexible and can adapt to changing shift schedules
Amenable to work outside office hours/weekends/holidays
Good analytical and problem solving skills
Attention to detail
Ability to work well and react fast under pressure
Can work with minimum supervision
Able to communicate in English, verbal or written, in a concise and clear manner

Others:

Contract employment for 6 months with opportunity for regular employment.
Fresh graduates are welcome to apply.
For temporary work-from-home set-up until further notice, with occasional meetups in the office.

Required profile