Amazon Ecommerce Manager

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs.

Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

Job Overview:

We are seeking a dynamic and proactive Amazon eCommerce Manager to join our team. This role will play a critical part in the growth of our marketplace-driven brands and products on Amazon. The ideal candidate is someone who has hands-on experience scaling products on Amazon and can develop data-driven models around pricing, promotional strategy, and product development to drive long-term sales forecasts and demand planning.

The Amazon eCommerce Manager will be responsible for driving volume through the effective execution of key initiatives across multiple teams, utilizing tools like Stackline Atlas/BeaconPro, Pacvue Ads/Commerce, and Helium 10 to analyze the competitive landscape and inform decision-making. This individual will work cross-functionally with our Amazon marketing department/agency, data team, supply chain team, and finance team to optimize and scale our Amazon operations.

What you’ll be doing:

• Assists with growth of marketplace driven brands on Amazon
• Manages on-site experience, back-end catalog, product creation, marketing initiatives, promotional calendar, and product development process
• Utilizes tools like Stackline, Pacvue, and Helium 10 to track consumer behavior, search trends, and category level data
• Works with data/analyst team to integrate all available data to:
• Create pricing/promotional models to drive volume
• Develop long term sales forecasts and demand plans
• Identify product opportunities
• Oversees relationship with agency and marketing to maximize ad performance and execution
• Coordinates product launches cross-functionally with internal teams
• Coordinates with DTC team to find optimal Amazon/DTC marketing & pricing mix to drive volume
• Assists with expansion on Amazon international marketplaces (CA, UK, EU, MX)

Qualifications:

• 3+ years of Amazon account management experience with at least 1 year of Vendor Central experience
• Ability to work independently and fully own multiple projects and priorities simultaneously
• Strong analytical skills and experience with data-driven decision making.
• Excellent communication and collaboration skills.
• Strong attention to detail and ability to meet tight deadlines.
• Analytical, detail-oriented, and capable of making data-backed decisions.
• Strong technical acumen and data-driven mindset with the ability to work across multiple departments
• Ability to apply sound, independent judgment and discretion on matters of substantial importance to the company in performing duties, resolving complex problems, and interpreting policies and regulations

Preferred Qualifications:

• Experience with Pacvue, Stackline, and Helium10
• Experience in managing within the furniture or home categories.
• Experience using AI tools to assist with tasks like writing copy and image generation
• Familiarity with Amazon's A9 algorithm and search engine optimization (SEO) for Amazon listings.
• Experience with international Amazon Channels (UK, EU, CA, MX) and Direct Import Program

What We Offer (subject to eligibility requirements):

• Remote-first workplace (since 2016!)
• Competitive Salary
• Health, Vision & Dental Insurance
• HSA company contributions
• 401K with company match component
• Take what you need Paid Time Off
• Wellness benefits
• WFH office and cell phone/internet stipend
• A FREE MATTRESS plus an awesome Friends and Family discount!

If you reside in a state or location where pay transparency laws or regulations have been adopted please read the following: The salary for this position is $85,000 – $110,000. We carefully consider a wide range of compensation factors, including your background, skills, qualifications, experience, geographic location and other non-discriminatory factors. These considerations can cause your compensation to vary. [Additionally, this role might be eligible for discretionary bonuses or commission payments]. For more information regarding the pay range applicable for this position, please contact us at People@residenthome.com

Resident is a privately-held company headquartered in San Francisco, CA, with offices in New York City, London, Tel Aviv, and manufacturing operations in Jeffersonville, IN.  Learn more at: https://www.residenthome.com

Resident is committed to a policy of equal employment opportunity, and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

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