Director, Account Management

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Director, Account Management (Remote)

Full time, United States

You will be responsible for managing a team of program managers or a major account. You will help achieve the company's goals related to client retention, quality service delivery, client and BCD Travel profitability, preferred vendor maximization, and technology implementation.

As a Director, Account Management, you will

• Be accountable for oversight and direction of the team, including performance/activity updates with stakeholders
• Ensure multi-level, strategic client relationships are being established
• Support the development of client and department budget
• Lead the Account Management team to develop strategic client business plans to achieve the client and BCD Travel's objectives
• Explore opportunities to expand client servicing relationships through (regional or global) expansion
• Negotiate all client contract terms consistent with company approval processes and commercial policy promptly
  
  

About You

• Prior management work experience in the business travel industry
• Experience as an account manager in a corporate environment
• Highly effective written, oral, and presentation skills
• Computer literate in business software applications
• Ability and willingness to travel on a regular basis
  
  

About Us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated
  
  

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Director, Account Management is between $90,000 and $125,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.