Operations Strategist

About Neon Flux:

Neon Flux is a startup incubator and brand accelerator focused on technology and consumer-facing concepts. Our incubation arm builds innovative new ventures across industries, including healthcare, B2B software, AI, and consumer goods. Our data-first brand accelerator grows existing brands into enterprise market leaders to the point of acquisition/transaction. We help our portfolio brands design for the future while evolving their existing businesses with our team’s winning combination of expert media buying, creative, and talent. We specialize in explosive growth, regardless of industry.

As a company, we believe in honesty, relentless execution, future-oriented thinking, entrepreneurial innovation, and keeping perspective and a sense of humor. We’re looking for a powerhouse Operations Strategist to join us.

The Operations Strategist will support the operations team at Neon Flux in managing projects, optimizing processes, and solving problems across all Neon Flux operations. Whether establishing a new workflow, taking ongoing ownership of specific processes for a portfolio, or parachuting in to find an innovative solution to a specific problem, the Operations Strategist will supercharge our team’s effectiveness across functions.

Responsibilities:

• Initiating and leading special projects (building internal processes and programs, research deep dives, etc)
• Support Operations team in driving consistent, productive, efficient processes across the organization
• Support Operations team in setting and managing KPIs; project management for key initiatives 
• Providing ongoing operational support within the portfolio (e.g. helping to manage vendor relationships, assisting in solving escalated customer problems, supporting new product launches) as well as solving one-off business problems
• Managing internal & external communications

Requirements

• Bachelor’s degree, or equivalent work experience.
• 1-2 years work experience in a professional environment, ideally in business operations, technology, telemedicine/digital health, product management, product marketing, consulting, or a related field. 
• Experience with project management, ideally coordinating with cross-functional teams.
• Excellent verbal and written communication skills.
• Comfortable with basic financial modeling: able to read and understand financial models required, ability to create basic models a plus.
• Experience creating elegant and effective presentations in Microsoft Powerpoint or Google Slides.
• Bonus: exposure to the startup world and experience working with startup founders.
• Bonus: familiarity with project management tools (Asana, Trello etc) and/or business analytics tools (Looker, Tableau, Power BI etc).

About you:

• You’re an absolute analytical weapon, both quantitatively and qualitatively. 
• You have excellent judgment. You know the right questions to ask, as well as when to listen and learn. You understand the importance of following best practices and being conscientious with privileged information.
• You are curious, a fast learner, and a “doer:” you balance understanding and execution, and have the drive to get things done in a fast-paced work environment.
• You’re scrappy & proactive. You’re comfortable taking initiative, tackling new challenges, and solving business problems without established precedent. 
• You’re detail-oriented, with a track record of managing complex projects, and you never let “the little things” fall through the cracks.
• You’re a team player who builds strong and positive working relationships. 
• You share our team’s can-do attitude about goals large and small: you’re excited to share strategy ideas and tackle big challenges, and no unglamorous task is too small for you.
• Your long-term career goals are likely in tech operations or growth marketing, product management, becoming a startup founder, or venture capital, and you are eager to develop professionally and learn new skills.

Benefits

• Unlimited PTO
• Health Insurance
• Wellness Reimbursement
• Professional development Reimbursement