Account Specialist Team Lead - 100% Remote, Colombia

Job Logistics Summary

Position: Account Specialist Team Lead

Type: Full-Time

Location: Colombia (Fully Remote Position)

Compensation: Dependent on Experience

Timeline: We are looking to hire soon but will take the necessary time to find the right candidate.

Who We Are

SellCord is a leading agency specializing in launching and scaling brands on Walmart. As Walmart-approved partners, we are dedicated to helping businesses thrive and succeed in the competitive e-commerce space. Our Account Specialists play a vital role in managing client accounts and driving operational excellence, and we are excited to bring on a Team Lead to guide and support our growing team.

About The Role

We are seeking a proactive and experienced Account Specialist Team Lead to oversee and support a team of Account Specialists. In this role, you will be responsible for managing daily operations, ensuring task alignment, and driving team performance to meet client and company goals. The ideal candidate will have leadership experience, a deep understanding of e-commerce operations, and a collaborative approach to problem-solving.

Roles And Responsibilities

• Lead and manage the Account Specialist team. Provide mentorship and guidance to ensure team members meet performance goals.
• Conduct training sessions and ongoing performance evaluations.
• Ensure timely and accurate execution of client tasks, such as product listing updates and launches.
• Act as the primary point of escalation for team issues and client-related challenges.
• Work with internal teams, including copywriting and listing creation, to align priorities and meet deadlines.
• Provide feedback to improve processes and streamline workflows.
• Track key performance indicators (KPIs) and identify areas for improvement.
• Prepare and present regular updates to management on team progress and challenges.
  
  

Skills That Will Enable You To Thrive

• Proven leadership experience in managing remote teams.
• Strong knowledge of e-commerce operations, particularly with Walmart Marketplace.
• Proficiency in tools such as Slack, ClickUp, GSuite, and Excel.
• Exceptional communication and organizational skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Adaptability to evolving processes and team needs.
• Fluency in English and excellent written and verbal communication skills.
  
  

Why It’s Awesome To Join SellCord

• Be part of a dynamic and supportive team focused on innovation.
• Gain valuable experience in lead generation and digital marketing strategies.
• Work remotely in a fast-growing company with opportunities for career growth.
  
  

How To Apply

We’re excited to get to know you! To join the fun and vibrant culture at SellCord, here’s what you need to do:

• Submit your resume in English.
• Show us some love! Like and follow our LinkedIn page to keep up with our exciting updates and behind-the-scenes moments. It’s a must-do to complete your application—plus, you’ll get to see all the cool things we’re up to!
  
  

We can’t wait to see your application roll in!