Offer summary

Qualifications:

2-4 years in Sales Operations or Revenue Operations, Strong Salesforce experience required, Salesforce Admin and Platform App Builder certifications preferred, Knowledge of tech-stack including Outreach.io.

Key responsabilities:

Manage the Restaurant Organization's technology stack

Provide data analysis for sales and customer success teams

Job description

Our client, a leading issuer of credit cards, is looking for a “Revenue Operations Analyst” for NY (Long Term Contract) 100% Remote.

As an Analyst of Revenue Operations, you will join the Restaurant Operations & Enablement team and partner with revenue stakeholders to make a meaningful impact on strategic initiatives, supporting team key performance indicators, & managing the restaurant organization’s technologies.

Responsibilities:

Manage the Restaurant Organization’s technology stack to drive efficiency.
Salesforce configuration changes including (but not limited to) workflows, process builder, fields, page layouts, approvals, record types, custom settings, and more.
Basic understanding of apex. Work with Salesforce Premier Support to troubleshoot.
Identify unused or underutilized platform features.
Maintain & audit tech stack licensing and user assignment.
Management of third-party applications & integrations.
Oversee American Express third-party life cycle management for technological evaluation & assessments on an ongoing basis.
Triage incoming operations requests from sales, success, and revenue leadership.
Build scalable processes and drive projects to completion.
Build ad-hoc training & support on new processes and workflows.
Provide data analysis, as needed, for our sales and customer success teams.
Create and maintain dashboards.

Required Skills:

2-4 years professional experience working in Sales Operations / Revenue Operations.
Experience with project managing multiple initiatives.
Ability to analyze data and technologies to pinpoint the ‘root’ of issues.
Strong Salesforce experience required. Salesforce Admin and Platform App Builder certifications preferred.
Knowledge of go-to-market tech-stack including Outreach.io, Docusign, Salesforce CPQ, De-Dupe tools