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COO SVP Operations

Remote: 
Full Remote
Contract: 
Experience: 
Expert & Leadership (>10 years)
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

SVP or VP Operations experience, High growth company leadership, Business process knowledge in relevant industries, Degree / MBA qualified, Strong financial management skills.

Key responsabilities:

  • Lead multiple functions like Sales, Marketing, Technology
  • Manage transformational growth and change
  • Scale the company while maintaining culture
  • Oversee large teams with multiple direct reports
  • Work towards ARR of $1B+ from $200MM-$300MM
BluZinc logo
BluZinc Startup https://www.bluzinc.co/
2 - 10 Employees
See more BluZinc offers

Job description

Reporting to the Global COO for this remote 'COOs number 2' job opening could be a Senior VP Operations, based commutable to Gainesville, Florida or remote USA, we need your profile and interests to demonstrate:

  • Strategic yet can be hands on; inspires people; manages change and transformational growth 
  • Previously at least a SVP or VP Operations or equivalent of a PLC Fortune 1000 Operating Company, and depending on who is hired, you could be the future Global COO 
  • Leads one of more of Credit, Customer Service, Legal/Attorneys, Sales, Marketing, Technology, HR
  • Previous high growth experience as a senior Integrator with a total staff of in the region of 400-1000 and 3-6 direct reports
  • Past example(s) of growing a United Sates, B2C / Consumer Services company to in the region of ARR $1B+ (from a starting point of around $200MM - $300MM ideally)
  • Business process knowledge of any of these related industries: Consumer Financial Services / Health, Disability or Benefits Insurance Claims / Contact Centre Operations / Consumer Legal Services / Social Security 
  • Expert leadership skills including multi-site locations onshore (mostly Florida and some Salt Lake City, Utah), nearshore and offshore if and where appropriate
  • Sound knowledge of appropriate methods for people, process, technology, customer and project / program management
  • Knows how to scale a company maintaining and developing excellent culture and customer satisfaction
  • Previously, part of the senior team who successfully floated a company / IPO (not mandatory) 
  • Knowledge of M&A, and Integration of companies, in-sourcing, mid sourcing, outsourcing
  • Strong with budget and numbers, supported by the CFO and COO
  • Mature, well-developed communication skills in all mediums and formats
  • Self-confident, highly motivated, resilient and acts on strong integrity with respect
  • Probably Degree / MBA qualified

This confidential search & selection hiring campaign is being managed by Jonathan Pearson @ BluZinc who has known the client since 2020 when they are were a $40MM company and placed the current COO.  

Please attach your resume for further information.  For those with an ideal profile match we will arrange a confidential / call to learn more about your experience, needs, aspiration and brief you on the brand's vision, goals, objectives, rewards and culture.

This is for an in-house client side D2C consumer services brand (not a BPO / ITO).

Required profile

Experience

Level of experience: Expert & Leadership (>10 years)
Industry :
Hrtech: Human Resources + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • People Management
  • Leadership
  • Analytical Thinking
  • Strategic Thinking
  • Verbal Communication Skills

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