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SUPPORT SPECIALIST (KYC/ATO)- Remote

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in English, Bachelor’s degree or equivalent, Strong writing, numeracy and IT skills.

Key responsabilities:

  • Assist users with onboarding via live chat
  • Analyze KYC documents and process data
  • Collaborate with teams across multiple locations
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2 - 10 Employees
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Job description

Job Profile Details:

Revolut Current Hiring SUPPORT SPECIALIST for Apply check this details
Helping our users with their onboarding experience via our in-app live chat
Analysing KYC documents and processing data they possess
Representing Revolut online at all times
Collaborating with other teams across London, Moscow, Porto, and Lithuania to tackle any customer issue

What you’ll need

Fluency in English with excellent communication skills
A Bachelor’s degree or equivalent
The ability to explain complex issues in an easy and understandable manner
Strong writing skills and great numeracy and IT skills
Strong attention to detail and analytical skills
Empathy and love for helping people
To be driven and self-motivated with a highly flexible team player attitude
A self-learning, independent problem-solving approach

Nice to have

Prior customer support experience
Fluency in multiple languages

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Job Category: BPO
Job profile: Customer Support
Job Type: Full Time Remote job
Job Location: work from home
Company Name: Revolut
Experience: 0-8 years

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Self-Motivation
  • Problem Solving
  • Technical Acumen
  • Analytical Skills
  • Writing
  • Detail Oriented
  • Empathy
  • Verbal Communication Skills

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