Community Engagement Specialist

Are you a dreamer, innovator, thinker and a do-er who believes in contributing to something that makes difference?

Make an impact. Join PMI.

How will you make a difference to PMI?

• The Community Engagement Specialist will support the day-to-day operations of the North American community segments. This role will focus on fostering engagement, improving member satisfaction, and driving growth across various community segments, including Chapters, Social Impact, DE&I, Academia, Youth, certification holders and more. The ideal candidate will have a strong background in community management, exceptional organizational skills, and a passion for building meaningful connections.
  
  

What You’ll Bring To The Role

• Drive community engagement by developing and implementing data-driven improvements that enhance member and community satisfaction.
• Collaborate with cross-functional teams to achieve organizational and region-specific goals.
• Monitor community activities and gather insights to report on engagement metrics, identifying areas for improvement.
• Collaborate with internal teams to streamline community operations, ensuring the effective delivery of services to stakeholders.
• Coordinate and manage communication efforts across community segments, ensuring consistent messaging and alignment with organizational goals.
• Organize and facilitate community events, webinars, and meetings to foster interaction and knowledge sharing among members.
• Oversee and manage PMO GA hubs, ensuring alignment with organizational objectives and efficient operation.
• Lead the management of virtual community groups, fostering engagement and collaboration within the community.
• Utilize analytics and feedback to refine engagement strategies, fostering stronger relationships within the community.
  
  

Role Qualifications

• Bachelor’s degree in Communications, Marketing, or a related field.
• 3-5 years of experience in community management, engagement, or a related role.
• Strong understanding of community engagement strategies and metrics.
• Excellent communication and interpersonal skills.
• Proficiency in project management and organizational tools is a plus.
• Ability to work independently and as part of a team in a fast-paced environment.
• Experience with social media management and online community platforms is a plus.
• Demonstrated ability to manage multiple projects and priorities effectively.
• Experience in event and/or association management a plus.
• Experience building and sustaining broad relationship/account management programs and learning culture.
• Excellent interpersonal and teamwork skills, including demonstrated team-based operational and strategic results, balancing between consistency and localization and communicating with one voice.
• Proficiency in the business language for PMI (English).
  
  

What You Can Expect From Us

We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety and well-being come first, and we believe that you should have time for your work, but you should also have time for you..

Join Us And You’ll Get

• an excellent total package, with compensation and benefits based upon your geographic location.
• skill development opportunities, to help you grow now and into the future.
• access to a global network, to enrich your professional experience.
• flexible options to help balance work time and your time
• award and bonus opportunities.
  
  

The salary offer will be based on several factors, including the candidate’s demonstrated skills, qualifications and relevant experience.

Let’s help make the world work better for everyone. Apply today!

Project Management Institute, Inc. is committed to providing equal employment opportunities without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. As a government contractor, Company Name is subject to Executive Order 11246, the Rehabilitation Act of 1973 (Section 503), and the Vietnam Era Veterans Readjustment Act of 1974 (VEVRAA), all as amended, which require government contractors to ensure nondiscrimination in employment and to take affirmative action to employ and advance in employment qualified persons without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.

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