Account Manager - Community Engagement and Enablement

 Title: Account Manager - Community Engagement and Enablement  

Location: Remote, CA  

Ready to make a difference? 

Join our Outreach and Engagement team as the Community Engagement and Enablement Lead, supporting the RISE (Rebuilding Incentives for Sustainable Electric) Homes program in California. This strategic initiative sits at the nexus of residential electrification and disaster management, supporting communities affected by natural disasters as they navigate reconstruction into new decarbonized homes. Working closely with our program implementation team, you’ll focus on building strategic relationships with Community Based Organizations (CBOs) and local jurisdictions to promote community-led efforts that advance the re-construction of more resilient and energy efficient homes towards California’s ambitious decarbonization goals. In this role, you will drive funding into local communities to enable local and equitable community driven solutions. CBOs may include local disaster management and response, community service, and equity organizations. Other Stakeholders may also include local community leaders, including local, state, and federal government agencies, and building departments. 

This role will be a mix of home office and field-based work, giving you independence and flexibility that allows you to experience something new every day! You’ll work closely with CBOs, community partners, and our ICF team members to drive broader program participation and ensure the program is inclusively and equitably representing local communities. This role will expand partnerships with CBOs and develop strategies to expand funding into those local organizations. For RISE Homes, this role will provide critical account management activities including outreach, recruitment and technical support, identifying eligible projects and partners, and drive continuous improvement and best practices.   

Are you an effective and empathetic communicator with experience empowering local communities to lead in the energy transition?  If so, then you have found the perfect job. Apply today!  

Why you will love working here: 

• Quality of life: Flexible workplace arrangements, work-life balance 

• Investment of the community: Donation matching, volunteer opportunities 

• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan 

• And many, many more (Ask your recruiter for more details!) 

What you will be doing: 

• Identify and perform outreach and recruitment across California to raise program awareness with Community Based Organizations (CBOs) and local jurisdictions including building departments and permit offices by presenting RISE Homes program offerings and distributing program marketing material. 

• Contribute to the development and implementation of a CBO outreach strategy to build partnerships with and drive funding to CBOs that will serve to maximize program awareness and participation as well as contribute to the deployment of the outreach campaign. 

• Provide program-specific information to assist CBO’s, local jurisdiction, and other local organizations in promoting the RISE Homes program. Must be able to effectively communicate to both technical and non-technical audiences across a range of multicultural audiences. 

• Attend events to build and maintain relationships with CBOs in the disaster response and recovery industry to help CBOs, trade allies, and other local organizations understand the program and incentives available as well as the benefits of the program incentives. 

• Must have a reliable vehicle for local travel in the state of California. Travel requirements are between 40% to 70% of the time. (reimbursement for mileage provided) 

What we need you to have (minimum qualifications): 

• Bachelor’s degree with 2+ years of experience with California Community Based Organizations, local government, and/or Trade Allies 

• A high school diploma with 6+ years of professional experience related to California CBO’s, local government, and/or trade allies may be substituted for bachelor’s degree 

• Must be able to pass an MVR and background check.   

What we would like you to have: 

• Established professional relationships with Community Based Organizations such as local disaster management and response, community service, and equity organizations. Stakeholders may include local community leaders, including local, state, and federal government agencies, and insurance companies 

• Expertise in residential construction sectors such as single family, multifamily and manufactured housing. 

• Familiarity with CRM systems  

• Expertise with the California energy codes, specifically Title 24.  

• Expertise in business management, building construction, energy resources, or energy policy.  

Professional Skills:  

• Excellent interpersonal skills with strong outreach and communications abilities. 

• Team player with the ability to work in a fast-paced environment.  

• Ability to work with all levels of internal staff, as well as external stakeholders.  

• Detail-oriented mindset to fine tune and improve processes.  

• Experience working as part of a cross functional team.  

• Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel and SharePoint). 

• Self-motivated with the ability to work independently.  

• Strong organizational skills.