Match score not available

Unlock Premium Benefits Today!
🚀 Elevate your career with priority access.
Stand out to top recruiters with Jobgether Priority Access:
  • ✅ Top Match: We help you identify job offers where you're a perfect fit.
  • ✅ Exclusive Referral Service: Connect directly with recruiters as a Jobgether Certified Premium User.
  • ✅ Personalized Feedback: Receive feedback and expert guidance on applications, and have your profile manually reviewed.

Start Your Free Trial Now!

Start my free trial

Enterprise Account Manager

extra parental leave - fully flexible
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
Australia

Offer summary

Qualifications:

5-8 years in customer sales roles, Experience in SaaS and HR Tech, Strong relationship-building skills, Familiar with sales methodologies, Proficient in data-driven decision making.

Key responsabilities:

  • Understand customers' unique business needs
  • Discover growth opportunities for product usage
  • Leverage relationships across the organization
  • Conduct thorough customer research
  • Engage customers with thought-provoking questions
Culture Amp logo
Culture Amp Computer Software / SaaS SME https://www.cultureamp.com/
501 - 1000 Employees
HQ: Melbourne
About Culture Amp
Culture Amp revolutionizes how over 25 million employees across 6.500 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain talent via cutting-edge research, powerful technology, and the largest employee dataset in the world. The most innovative companies across the globe, such as Salesforce, PwC, KIND, SoulCycle, and BigCommerce depend on Culture Amp everyday. Culture Amp is backed by 11 years of innovation, leading venture capital funds, and offices in the U.S, U.K, and Australia. Culture Amp is recognized as one of the world’s top private cloud companies by Forbes and one of the most innovative workplace companies by Fast Company. Learn more about how Culture Amp can help you create a better world of work at cultureamp.com.
See more Culture Amp offers

Job description

Join us on our mission to make a better world of work. 

Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.

Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.

For more information visit cultureamp.com.

About the Role:

As an Account Director, you will play a crucial role in understanding and elevating our customer relationships. You will leverage your expertise in SaaS and HR Tech to uncover growth opportunities and deepen connections with our customers, ensuring they achieve their goals while maximizing the value of our product suite.

Key Responsibilities:

  • Understand and Adapt: Develop a deep understanding of each customer’s unique business needs and communication style to create tailored solutions that resonate.
  • Discover Growth Opportunities: Identify opportunities to expand product usage and introduce new offerings, enhancing the value delivered to our customers.
  • Leverage Relationships: Seek ways to deepen engagement across all levels of the organization, including parents, subsidiaries, and other divisions.
  • Research and Prepare: Conduct thorough research on customers' businesses and come prepared with insightful questions and insights for meetings.
  • Engage Thoughtfully: Ask layered, open-ended questions to uncover and clarify customer objectives and challenges beyond the surface level.
  • Strategic Account Planning: Use business insights and a customer-centric approach to plan accounts effectively, mapping key stakeholders and fostering strong relationships while maintaining disciplined territory management and forecasting.
  • CRM Best Practices: Utilize CRM and sales tools effectively to manage sales cycles and ensure best practices are followed.
  • Collaborative Accountability: Commit to a collaborative approach with cross-functional teams to deliver an exceptional customer experience.

Qualifications:

  • 5-8 years of experience in customer sales with a focus on expansion-driven revenue targets.
  • Proven experience in the SaaS space, particularly within HR Tech or related fields.
  • Strong ability to identify and self-source expansion opportunities, employing innovative strategies.
  • Exceptional executive presence with polished presentation and communication skills, particularly when engaging with VP and C-suite executives.
  • Experience building and navigating relationships within large enterprise environments.
  • Familiarity with sales methodologies, such as MEDDPICC, and a solid understanding of deal stage progression.
  • Proficiency in leveraging data for decision-making and influencing others.
  • Skilled in assessing business opportunities and understanding diverse buyer personas.
  • Proven track record in orchestrating the closure of business deals with a clear understanding of customer needs.
  • Experience in cross-selling, upselling, and growing customer accounts.

We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are: 

  • Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
  • Programs, coaching, and budgets to help you thrive personally and professionally
  • Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
  • Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
  • Team budgets dedicated to team building activities and connection
  • Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
  • Extended year-end breaks: An extended refresh period at the end of year
  • Excellent parental leave and in work support program available from day 1 of joining Culture Amp
  • 5 Social Impact Days a year to make a positive impact on the community outside of work
  • MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
  • Medical insurance coverage for you and your family (Available for US & UK only) 

Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place. 

We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

Please keep reading...

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.

We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!

Thank you for taking the time to read this advert. If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding Germany). Please watch this video from our amazing DEI Leader, Aubrey Blanche to share more on why we collect the data and how we will use it. 

 

 

If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

 

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Computer Software / SaaS
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Cross-SellingConsumer SalesSales ProcessAccount PlanningCustomer Relationship Management (CRM) SoftwareHR OperationsBusiness AnalysisPresentation TrainingData AnalysisUpselling

Other Skills

  • Verbal Communication Skills
  • Relationship Building
  • Collaboration
Are you interested?

Enterprise Account Manager Related jobs

See more Enterprise Account Manager jobs
Sign in or sign up with Google or LinkedIn