Finnish Speaking Customer Support Representative - Work from Greece

Patrique Mercier Recruitment is thrilled to announce an amazing opportunity for a Finnish Speaking Customer Support Representative to work from the beautiful location of Greece! If you have a passion for delivering exceptional customer service and want to thrive in a vibrant, multicultural environment, this role is for you.

In this position, you will serve as the primary contact for Finnish-speaking customers, assisting them with their inquiries and providing effective solutions. This is an excellent chance to enhance your professional skills while enjoying the rich culture and stunning landscapes that Greece has to offer.

We are looking for motivated individuals who are dedicated to helping others and possess a positive attitude. If you’re ready to take on this exciting challenge, we would love to hear from you!

Responsibilities

• Act as the first point of contact for Finnish-speaking customers through various communication channels, including phone, email, and chat.
• Provide clear and accurate information regarding the company’s products and services while efficiently resolving customer inquiries.
• Ensure high levels of customer satisfaction through friendly and professional support.
• Document customer interactions accurately in the system.
• Collaborate with team members to improve service quality and the overall customer experience.
• Stay informed on product knowledge and company policies to assist customers effectively.
• Follow established procedures to ensure quality and compliance in service delivery.

Requirements

• Fluency in Finnish and English, both written and spoken
• Previous experience in customer support is an advantage but not essential
• Strong communication and interpersonal skills
• Problem-solving mindset with a focus on customer satisfaction
• Ability to work independently and as part of a team
• Familiarity with customer service software and tools is preferred
• Reliable internet connection and a suitable home office setup
• A positive attitude, eagerness to learn, and adaptability to new challenges
• Flexibility to work various shifts as required

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )