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POLISH Speaking Remote Customer Support for Major Brand - Paid Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Polish and English, Strong communication and customer service skills, Ability to work remotely, Problem-solving skills and attention to detail, Enthusiasm for learning and helping customers.

Key responsabilities:

  • Provide excellent support via phone, email, and chat for Polish-speaking customers.
  • Assist with inquiries and resolve technical issues on products.
  • Document customer interactions accurately in the CRM system.
  • Collaborate with team members to enhance service quality.
  • Participate in training to improve product knowledge.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment JP invites you to become a crucial part of the team as a Polish Speaking Remote Customer Support Representative for a Major Tech Brand! This incredible opportunity not only offers a dynamic work environment but also includes a fully paid relocation package to the stunning landscapes of Greece.

In this role, you will provide exceptional customer support to Polish-speaking clients, helping them navigate inquiries and solve issues related to cutting-edge technology products. Enjoy the chance to develop your skills while embracing a new cultural experience. If you are driven, passionate about technology, and eager to help customers, we want to hear from you!

Responsibilities
  • Deliver outstanding customer service to Polish-speaking customers through phone, email, and chat.
  • Assist customers with inquiries and provide solutions for technical issues related to products and services.
  • Document customer interactions and feedback accurately in the CRM system.
  • Collaborate with team members to improve service quality and customer satisfaction.
  • Participate in ongoing training to enhance product knowledge and support skills.
  • Provide constructive feedback to management regarding processes and customer concerns.

Requirements

  • Fluency in Polish and English, both written and spoken.
  • Strong communication and customer service skills.
  • Ability to work effectively in a remote setting.
  • Problem-solving skills and attention to detail.
  • No prior experience is required; enthusiasm for learning and helping customers is key.
  • Team player with a positive attitude.
  • Willingness to relocate to Greece and embrace a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishPolishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Detail Oriented
  • Verbal Communication Skills
  • Teamwork
  • Customer Service
  • Motivational Skills

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