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Entry Level Lithuanian Customer Service Agent in Greece with Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Lithuanian and English, Prior customer service experience is a plus.

Key responsabilities:

  • Provide customer support via phone, email, and chat
  • Resolve inquiries and ensure satisfaction
  • Understand company products to assist clients
  • Document interactions accurately in CRM
  • Collaborate with team members for better service
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Join Patrique Mercier Recruitment JP as a Lithuanian Customer Service Agent and embark on a thrilling adventure in Greece, with your relocation fully paid! In this role, you'll be a vital part of our customer service team, offering outstanding support to Lithuanian-speaking clients. Your primary tasks will include addressing inquiries, resolving issues, and delivering exceptional service to ensure customer satisfaction. If you're enthusiastic about providing excellent customer experiences and eager to explore a new culture, we invite you to apply!

Responsibilities
  • Provide top-notch customer service to Lithuanian-speaking customers via phone, email, and chat.
  • Handle customer inquiries promptly and effectively, ensuring a high level of satisfaction.
  • Maintain a strong understanding of company products and services to assist customers accurately.
  • Document all customer interactions accurately in the company's CRM system.
  • Work collaboratively with team members to enhance service delivery and customer experience.
  • Participate in training sessions to continually grow your skills and knowledge.
  • Offer constructive feedback to improve processes and customer satisfaction.

Requirements

  • Fluency in Lithuanian and English is required.
  • Excellent communication skills with a focus on customer satisfaction.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Prior experience in customer service is advantageous but not mandatory.
  • Proactive, adaptable, and positive mindset with strong interpersonal skills.
  • Willingness to relocate to Greece and embrace a new culture.
  • A genuine passion for assisting customers and meeting their needs.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishLithuanianEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Adaptability
  • Social Skills
  • Teamwork
  • Customer Service

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